i don't use google mail that is the confusing part i am thinking on the lines 
of having to delete account and start again but that is only a last resort as i 
have loads of stuff in my email folders argh 

jules 
On 19 Oct 2011, at 16:25, Sarah Alawami wrote:

> Well since the settings usually are the same for gmail and google mail the 
> smtp is set  to authenticate by default. and it uses the same credentials for 
> log in as well as send. Maybe check those settings? Maybe Im in the wrong 
> direction but I also have this trouble, only with 3k rtf files and 1 mb mp3 
> or any audio file above 1mb.
> 
> Take care all.
> On Oct 19, 2011, at 6:17 AM, Julie Vaughan wrote:
> 
>> i tried doing what ian said and that has not worked, how do i do what you 
>> said gorden ?? 
>> On 19 Oct 2011, at 12:04, Gordon Smith wrote:
>> 
>>> Julie
>>> 
>>> This is usually caused by a misconfiguration in your SMTP outgoing server 
>>> settings for a specific account.  I can't comment for Google Mail because 
>>> thank goodness I don't need to use it.  But it's virtually guaranteed that 
>>> the problem is due to the password or log-in method.
>>> 
>>> Gordon
>>> 
>>> On 19 Oct 2011, at 10:24, Julie Vaughan wrote:
>>> 
>>> Hi all 
>>> 
>>> i have a problem when trying to send a message it comes up with a message 
>>> saying can't send message through server please select from the list or 
>>> select send later and it wil be kept in the outbox, in the list of options 
>>> there is google mail hm not sure why that s there then there is 
>>> virginmedia,com and then smtp.virginmedia.com i can usually get it to send 
>>> but have to keep switching through both what am i doing wrong ?
>>> 
>>> can anybody help 
>>> 
>>> thanks 
>>> 
>>> jules
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