Hi Geoff,
I have no idea if this is the problem you are having, but I was having a
similar issue with several of my own created ringtones that I would associate
with specific contacts. When the individual contact would call, the default
ringtone would sound, and it drove me crazy for a while.
What I discovered was that I actually had multiple entries listed for the
same contact. I suspect this had to do with syncing with iCloud, but when I
removed other duplicates and then made sure the proper ringtone was associated
with the correct contact, it worked fine. BTW, the same thing was happening
with text tones too.
Take Care
John Panarese
[email protected]
On Nov 23, 2011, at 12:24 PM, Geoff Waaler wrote:
> Greetings all,
>
> This one is hard to describe, and I've not yet ascertained a pattern
> presentable to Apple support. A friend who also has a 4S running 5.01 worked
> with me on this and instead of isolating a pattern it only served to further
> confuse me.
>
> I have a home grown ringtone successfully associated with a contact, however
> when I dropbox that m4r file to another party, that person hears my tone when
> associating it with a contact, however when a call is received, the default
> tone is emitted.
>
> During our testing, there was a file which initially presented this problem
> on both of our phones. In order to rule out all factors, I suggested that we
> try updating the contact while not actively on a call. When doing this, the
> file worked correctly on my friend's phone, but not on mine. She then
> associated my contact with a different ringtone, and upon calling her back
> she heard the previous ringtone (one that continues not to function properly
> on my phone).
>
> I doubt dropBox is corrupting these files, because they are playing in
> iTunes, and in the ringtone selection dialog. More over, this is observable
> on several files. I verified that there is nothing in the app switcher
> because I've seen random weirdness disappear in the past by clearing it.
>
> My questions now are whether anyone can suggest trouble shooting steps that
> would help isolate the problem. Since this is reproducible on two phones, I
> assume others could observe my results. Since the results do not appear to
> be consistent from one phone to another of the same model running identical
> versions of IOS5, the trigger is obviously eluding me so far.
>
> TIA for any suggestions and best regards.
> Geoff
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