Yes, this is exactly the problem. HTH 

Sign,
Bubba 
[email protected]


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of John Panarese
Sent: Wednesday, November 23, 2011 1:26 PM
To: Mac OSX & iOS Accessibility
Subject: Re: IOS5 ringtone bug?

Hi Geoff,
   I have no idea if this is the problem you are having, but I was having a
similar issue with several of my own created ringtones that I would
associate with specific contacts.  When the individual contact would call,
the default ringtone would sound, and it drove me crazy for a while.

    What I discovered was that I actually had multiple entries listed for
the same contact.  I suspect this had to do with syncing with iCloud, but
when I removed other duplicates and then made sure the proper ringtone was
associated with the correct contact, it worked fine.  BTW, the same thing
was happening with text tones too.

Take Care
John Panarese
[email protected]



On Nov 23, 2011, at 12:24 PM, Geoff Waaler wrote:

> Greetings all,
> 
> This one is hard to describe, and I've not yet ascertained a pattern
presentable to Apple support.  A friend who also has a 4S running 5.01
worked with me on this and instead of isolating a pattern it only served to
further confuse me.
> 
> I have a home grown ringtone successfully associated with a contact,
however when I dropbox that m4r file to another party, that person hears my
tone when associating it with a contact, however when a call is received,
the default tone is emitted.
> 
> During our testing, there was a file which initially presented this
problem on both of our phones.  In order to rule out all factors, I
suggested that we try updating the contact while not actively on a call.
When doing this, the file worked correctly on my friend's phone, but not on
mine.  She then associated my contact with a different ringtone, and upon
calling her back she heard the previous ringtone (one that continues not to
function properly on my phone).
> 
> I doubt dropBox is corrupting these files, because they are playing in
iTunes, and in the ringtone selection dialog. More over, this is observable
on several  files.  I verified that there is nothing in the app switcher
because I've seen random weirdness disappear in the past by clearing it.
> 
> My questions now are whether anyone can suggest trouble shooting steps
that would help isolate the problem.  Since this is reproducible on two
phones, I assume others could observe my results.  Since the results do not
appear to be consistent from one phone to another of the same model running
identical versions of IOS5, the trigger is obviously eluding me so far.
> 
> TIA for any suggestions and best regards.
> Geoff
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