Hi Geoff,
    I'm glad I, at least, put you on the right track.  This additional 
information is quite helpful as well.  My contacts show the unified contact 
card, but that's probably because I do sync with iCloud.

Take Care
John Panarese
[email protected]



On Nov 23, 2011, at 4:38 PM, Geoff Waaler wrote:

> Hi John,
> 
> Thanks much for your post as it lead me to the answer.  Since I only had one 
> visible occurrence  of the contact in question, the solution wasn't clear to 
> me or the person who helped trouble shoot, so I thought I'd augment John's 
> explanation a bit.
> 
> I am syncing contacts with iCloud, hence have the option unchecked in iTunes. 
>  If I use the edit button and associate a contact with an available m4r file, 
> it will appear to be correct, except that the default tone continues to 
> sound.  If I go past the "linked cards" heading and select the "iCloud, 
> contact name" button, it continues to display either the default ringtone, or 
> a different one that was associated previously.  If I double tap the 
> "unified, contact name" button it correctly indicates that multiple ring 
> tones are associated.  Lesson learned is that the decision of which ring/text 
> tone sounds is governed by the "unified" setting, which apparently resolves 
> all disparities in favor of the value specified in iCloud.  Changes to the 
> local version are *NOT* propagated to the cloud; at least not ringtone 
> preferences anyway.  They will be updated on both the iCloud and local 
> version of a contact if and only if the changes are made via the dialog 
> resulting from selecting 
 the "unified, contact name" button.
> 
> Thanks again John, and best regards.
> Geoff
> 
> ----- Original Message ----- From: "John Panarese" <[email protected]>
> To: "Mac OSX & iOS Accessibility" <[email protected]>
> Sent: Wednesday, November 23, 2011 1:26 PM
> Subject: Re: IOS5 ringtone bug?
> 
> 
>> Hi Geoff,
>>  I have no idea if this is the problem you are having, but I was having a 
>> similar issue with several of my own created ringtones that I would 
>> associate with specific contacts.  When the individual contact would call, 
>> the default ringtone would sound, and it drove me crazy for a while.
>> 
>>   What I discovered was that I actually had multiple entries listed for the 
>> same contact.  I suspect this had to do with syncing with iCloud, but when I 
>> removed other duplicates and then made sure the proper ringtone was 
>> associated with the correct contact, it worked fine.  BTW, the same thing 
>> was happening with text tones too.
>> 
>> Take Care
>> John Panarese
>> [email protected]
>> 
>> 
>> 
>> On Nov 23, 2011, at 12:24 PM, Geoff Waaler wrote:
>> 
>>> Greetings all,
>>> 
>>> This one is hard to describe, and I've not yet ascertained a pattern 
>>> presentable to Apple support.  A friend who also has a 4S running 5.01 
>>> worked with me on this and instead of isolating a pattern it only served to 
>>> further confuse me.
>>> 
>>> I have a home grown ringtone successfully associated with a contact, 
>>> however when I dropbox that m4r file to another party, that person hears my 
>>> tone when associating it with a contact, however when a call is received, 
>>> the default tone is emitted.
>>> 
>>> During our testing, there was a file which initially presented this problem 
>>> on both of our phones.  In order to rule out all factors, I suggested that 
>>> we try updating the contact while not actively on a call. When doing this, 
>>> the file worked correctly on my friend's phone, but not on mine.  She then 
>>> associated my contact with a different ringtone, and upon calling her back 
>>> she heard the previous ringtone (one that continues not to function 
>>> properly on my phone).
>>> 
>>> I doubt dropBox is corrupting these files, because they are playing in 
>>> iTunes, and in the ringtone selection dialog. More over, this is observable 
>>> on several  files.  I verified that there is nothing in the app switcher 
>>> because I've seen random weirdness disappear in the past by clearing it.
>>> 
>>> My questions now are whether anyone can suggest trouble shooting steps that 
>>> would help isolate the problem.  Since this is reproducible on two phones, 
>>> I assume others could observe my results.  Since the results do not appear 
>>> to be consistent from one phone to another of the same model running 
>>> identical versions of IOS5, the trigger is obviously eluding me so far.
>>> 
>>> TIA for any suggestions and best regards.
>>> Geoff
>>> <--- Mac Access At Mac Access Dot Net --->
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