Very well said! I'll be the first to admit that I don't take full advantage of 
all the tips and tricks that could make web
browsing easier, but I don't blaim apple or other screen reader developers. 
It's entirely my fault if I'm too lazy or
stubborn to take the time to learn how to use web browsers properly. It always 
frustrates me when I see any product being
bashed for seemingly no good reason. True, there are things I personally don't 
use, but I'm willing to respect others' rights
or desire to use such products. I don't know if this is making any sense or 
not, but in a nut shell, all I'm trying to say is
that I agree with you 100%. Thanks for the well-written post, and I hope that 
you're having a great day!
Missy

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Mrs. Lynnette Annabel 
Smith
Sent: Saturday, September 29, 2012 1:39 PM
To: Mac OSX & iOS Accessibility
Subject: Making The Most Of Your Accessible Tools;A Passionate Rant [Was "so 
wish apple had done this"]

Hello John, Will and all

As somebody with vision looking in, so to speak, I frequently find it 
astonishing when I hear people criticising what Apple
is doing with accessibility; particularly in view of the practicalities. For 
instance, unless you're a pirate and by
definition, therefore, a thief, Freedom Scientific, GW Micro and Dolphin 
Access, to name but three vendors, charge a very
great deal of money for their accessibility tools. Also, Microsoft charges for 
their operating system, even for the most
basic version, over 5 times what Apple does. VoiceOver is a free and, most of 
the time, very reliable product. It gives the
user access to a WYSIWYG, (what you see is what you get) interface to websites. 
Most of which can, if you take the time to
learn to use it, be navigated extremely well using VoiceOver and Safari.

Ultimately, it really depends upon the individual. If you just want a sheet of 
virtual paper with a hand-holding web
environment, by all means use your other products and I wish you the very best 
of luck in all you do.

I, (and I count my lucky stars, believe me), have the advantage of vision  and 
I have seen both sides of this. I do see some
sites where VoiceOver just will not play nicely and yes, we have seen some 
pretty spectacular crashes at times. However, in
the general scheme of things, the environment is more stable and just as, if 
not more, reliable than the competition if, and
it is a very big if, the pilot of the machine takes the time and effort to 
learn to handle it.

I sincerely hope that we see a time when Apple perfects their accessibility 
tools. But make no mistake about it; they are
committed to accessibility and they will improve their offerings. Remember also 
that the competing products have been
available far far longer than has VoiceOver. Yes, I know that you can't always 
go by that and I know also that Apple has been
involved in the field of accessibility for around 8 years now. However, just 
cast your mind back to how things were before
Apple entered the market. Apple really has made a difference, not only to their 
own products, but also the competition.

I recall the vice president of one accessibility company saying:
"It's all very well having an operating system with a talking installer. But 
that's not much use if you can't do anything
with it afterwards."

That statement was a direct quote. It was, and remains, the utterings of a 
frightened man who feared losing custom. As things
have worked out, that is exactly what has happened. Literally tens of thousands 
of visually impaired users across the world
have now migrated to Apple's products; desktop and mobile. Indeed, the vice 
president of Freedom Scientific himself is the
proud owner of an iPhone. Make of that what you will!

Anyway, I am ranting. But I sometimes find it really disappointing when I hear 
people complaining like this. People who have
freedom to choose. The long and the short of this is: If you want perfection, 
you'll be waiting for a very very long time. If
you are prepared to be flexible and innovative, you have the power at your 
fingertips, quite literally in some cases. If,
however, you are happy with constant virtualisation, hand-holding and costly 
solutions, then perhaps Apple's platforms are
not for you. yes, there are free and low-cost applications available out there 
for other operating systems. And that is to be
applauded. However, you are still working within the confines of an often 
insecure, vulnerable and unstable environment.

Which ever option you choose to take is entirely down to your preference. 
However, although I can understand a degree of
frustration when things don't quite work out; and yes, it does happen to my 
other half as well quite frequently, the best
thing you could do is to make the most of the failures. Try to reliably 
replicate them and, if possible, send your crash
reports to Apple. That is the only way your problems will be fixed. It isn't 
reasonable to expect Apple to foresee every
eventuality and I urge cooperation and patience. Believe it or not, as somebody 
with vision, I can tel you that Internet
Explorer 9 and FireFox 15 are not invulnerable and do crash quite frequently, 
even without accessibility tools in the mix.
Speaking personally, I learned to do much more than point and click and I 
learned most of it on an Apple Mac. I also made it
my business to learn to use VoiceOver in order that I can interact with my 
other half who is, like many people in this group,
totally bl  ind. I feel for each and every one of you. But I urge you to try 
and make the very best of what you have
available. Only in that way will you be able to evolve with the ever-changing 
world of technologies, assistive and otherwise.

Ladies and gentlemen, I apologise for the rant. This is, however, a topic on 
which I hold passionate views.

My very best and most sincere wishes to each and every one of you.

Lynne

On 29 Sep 2012, at 17:24, John Panarese <[email protected]> wrote:

    There are a lot of things you can do to fiddle and troubleshoot such 
issues.  Do you have examples of sites and what you
are specifically looking for?  The reality is that VoiceOver and Safari are not 
perfect, but neither are web designers.
Don't discount the possiblity of the site simply being badly designed.

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