Hello John, Will and all

As somebody with vision looking in, so to speak, I frequently find it 
astonishing when I hear people criticising what Apple is doing with 
accessibility; particularly in view of the practicalities. For instance, unless 
you're a pirate and by definition, therefore, a thief, Freedom Scientific, GW 
Micro and Dolphin Access, to name but three vendors, charge a very great deal 
of money for their accessibility tools. Also, Microsoft charges for their 
operating system, even for the most basic version, over 5 times what Apple 
does. VoiceOver is a free and, most of the time, very reliable product. It 
gives the user access to a WYSIWYG, (what you see is what you get) interface to 
websites. Most of which can, if you take the time to learn to use it, be 
navigated extremely well using VoiceOver and Safari.

Ultimately, it really depends upon the individual. If you just want a sheet of 
virtual paper with a hand-holding web environment, by all means use your other 
products and I wish you the very best of luck in all you do.

I, (and I count my lucky stars, believe me), have the advantage of vision  and 
I have seen both sides of this. I do see some sites where VoiceOver just will 
not play nicely and yes, we have seen some pretty spectacular crashes at times. 
However, in the general scheme of things, the environment is more stable and 
just as, if not more, reliable than the competition if, and it is a very big 
if, the pilot of the machine takes the time and effort to learn to handle it.

I sincerely hope that we see a time when Apple perfects their accessibility 
tools. But make no mistake about it; they are committed to accessibility and 
they will improve their offerings. Remember also that the competing products 
have been available far far longer than has VoiceOver. Yes, I know that you 
can't always go by that and I know also that Apple has been involved in the 
field of accessibility for around 8 years now. However, just cast your mind 
back to how things were before Apple entered the market. Apple really has made 
a difference, not only to their own products, but also the competition.

I recall the vice president of one accessibility company saying:
"It's all very well having an operating system with a talking installer. But 
that's not much use if you can't do anything with it afterwards."

That statement was a direct quote. It was, and remains, the utterings of a 
frightened man who feared losing custom. As things have worked out, that is 
exactly what has happened. Literally tens of thousands of visually impaired 
users across the world have now migrated to Apple's products; desktop and 
mobile. Indeed, the vice president of Freedom Scientific himself is the proud 
owner of an iPhone. Make of that what you will!

Anyway, I am ranting. But I sometimes find it really disappointing when I hear 
people complaining like this. People who have freedom to choose. The long and 
the short of this is: If you want perfection, you'll be waiting for a very very 
long time. If you are prepared to be flexible and innovative, you have the 
power at your fingertips, quite literally in some cases. If, however, you are 
happy with constant virtualisation, hand-holding and costly solutions, then 
perhaps Apple's platforms are not for you. yes, there are free and low-cost 
applications available out there for other operating systems. And that is to be 
applauded. However, you are still working within the confines of an often 
insecure, vulnerable and unstable environment.

Which ever option you choose to take is entirely down to your preference. 
However, although I can understand a degree of frustration when things don't 
quite work out; and yes, it does happen to my other half as well quite 
frequently, the best thing you could do is to make the most of the failures. 
Try to reliably replicate them and, if possible, send your crash reports to 
Apple. That is the only way your problems will be fixed. It isn't reasonable to 
expect Apple to foresee every eventuality and I urge cooperation and patience. 
Believe it or not, as somebody with vision, I can tel you that Internet 
Explorer 9 and FireFox 15 are not invulnerable and do crash quite frequently, 
even without accessibility tools in the mix. Speaking personally, I learned to 
do much more than point and click and I learned most of it on an Apple Mac. I 
also made it my business to learn to use VoiceOver in order that I can interact 
with my other half who is, like many people in this group, totally bl
 ind. I feel for each and every one of you. But I urge you to try and make the 
very best of what you have available. Only in that way will you be able to 
evolve with the ever-changing world of technologies, assistive and otherwise.

Ladies and gentlemen, I apologise for the rant. This is, however, a topic on 
which I hold passionate views.

My very best and most sincere wishes to each and every one of you.

Lynne

On 29 Sep 2012, at 17:24, John Panarese <[email protected]> wrote:

    There are a lot of things you can do to fiddle and troubleshoot such 
issues.  Do you have examples of sites and what you are specifically looking 
for?  The reality is that VoiceOver and Safari are not perfect, but neither are 
web designers.  Don't discount the possiblity of the site simply being badly 
designed.

<--- Mac Access At Mac Access Dot Net --->

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