John,

Could you tell us about the email address you run and how to get on it?  I love 
to tap multiple sources!  If this information isn't appropriate for this list, 
could you send it to me directly?  Thanks so much!

Desi

mailto:desiandca...@q.com
On Jul 23, 2013, at 12:31 PM, John Panarese <jpanar...@mac-access.net> wrote:

>   Hopefully, this did not make the list the first time, as I might have sent 
> it has a draft this morning before it was complete.
> 
> Hi Chris,
> Arrogance?  Where do you get that from?  Maybe, it came across that way in 
> the vehicle as text, but anyone who knows me knows I am the farthest thing  
> from arrogant.  So, if it seemed that way to you or Mary, that was not my 
> intent and I apologize.
> 
> I made some general suggestions that have served me over the years from 
> having been on so many lists.  The thing about lists is though some people 
> subscribe to multiple  lists, many are on only one.  Thus, information they 
> might offer is only seen on that list.  For example, I know the area of web 
> design and VoiceOver compatibility was discussed on another list and someone 
> made a suggestion for an app and information on how to use it with VoiceOver. 
>  Heck if I can recall who it was, what list and the application.
> 
>    You also might  want to you reread the tone and manner in which you have 
> posted as well, Chris.  Some of your own comments, whether intended or not, 
> came off as rather arrogant and definitive.  We often forget that our own 
> personal experiences do not necessarily reflect those of the majority, and 
> what we perceive as problems or shortcomings for an app or an operating 
> system may not be by others.  You and Donald, for instance, seem to have a 
> more specialized situation than most folks and, thus, what you need and 
> require is different than what others do.
> 
>  My suggestions to search other archives was not out of arrogance, but, 
> instead, experience.  As I said, a lot of the complaints I have read in this 
> thread have been addressed in a number of work arounds and helpful 
> suggestions.  No, not all, and it doesn’t solve the overall issue head on, 
> but as I said, just like with Windows, if there is a will, there is a way.  I 
> never inferred you or anyone else hadn't tried to do so.  I was pointing out 
> that this list is something that we all should go beyond if we can't get the 
> answers or information from our membership, as there could be other places 
> where it can be found.  I'd say the same thing on other lists, including the 
> one I run.
> 
>   .  As for my own Windows experience, to address Chris's assumptions, I use 
> Windows every day as well.  I have to.  I do training on that too for a 
> specific contract, and, well, to be honest, I like to keep on top of that 
> just for the times someone tries to imply or outright accuse me of not 
> knowing anything about Windows to speak with any knowledge.  I have a Windows 
> 7 laptop and I still have my Win 7 desktop computers.  They are kept up to 
> date with the latest screen reader updates and Windows updates.  I do, thus, 
> know Exactly what I am talking about on that front.  It also makes me very 
> glad that I can go back to my Macs when I am done working in that operating 
> system.  It's a nice place to visit, but not a place I want to nor need to 
> live any more.
> 
> As for my training, Chris, you can ask my clients what we cover and the 
> extent of what I do.  You’d be surprised just how diverse and far I have had 
> to go to help people and prepare myself for training situations.  As a 
> trainer, I’ve probably learned more about the Mac and Windows in the last 3 
> years than many users will need to know in their lives.  This is not spoken 
> out of arrogance either, but because of the reality that I Have to do so.  I 
> do not speak only from personal observations about the Mac, but from the 
> comments and testimonials from clients.  Reread my previous messages on that 
> subject.  Just as the Mac may not be the system to solve someone's work 
> needs, I just had a situation in which Windows could not flit the tab either. 
>  It's a unique situation in that specific types of applications are being 
> used, so the client is going to have to use both operating systems to 
> accomplish things.
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> 
> On Jul 22, 2013, at 11:48 PM, Chris Moore <moor...@blueyonder.co.uk> wrote:
> 
>> Mary,
>> 
>> I totally agree with everything you have said.
>> 
>> John, it appears you think I am being harsh an expressing an unfounded 
>> sweeping statement about Mac accessibility.  My opinion is based on fact and 
>> experience.  You have also assumed that I have not looked for solution 
>> either via Google or user group such as these which I think is rather 
>> arrogant.  You have also admitted yourself that you do not know everything, 
>> but yet you were quick to slap me down for daring to ask more of the Mac 
>> years after they were so kind to give us a screen reader.  I wonder if 
>> Photoshop users should downgrade to iPhoto, as it covers the basic right?
>> 
>> John, how long is it since you have used Windows on a regular basis with up 
>> to date software?  Yes, the Mac has improved since Tiger, but so has the 
>> scene on Windows and if  u were able to put your feet in both camps you 
>> would understand where many of us advanced users require more than just 
>> editing RTF files, reading emails and using the read all command on a PDF.
>> You would be able to appreciate how some tasks are much superior on Windows. 
>>  This is partially due to competition between various screen reader vendors 
>> on Windows and the fact that bugs fixes and updates appear more regularly to 
>> the screen readers in comparison to the Mac.  Talkback on Android also 
>> benefits from this approach.
>> 
>> I can only assume you do not require the ability to create tables in 
>> documents, track changes and share documents, work with tagged PDF documents 
>> and be able to use their various elements.  To be fair, Preview was only 
>> ever designed to.. well 'preview' I guess! So I suppose we can let Apple off 
>> for not including structured elements.  I guess Adobe Reader should fill the 
>> gap here, as they have proven they can develop accessible software such as 
>> their e-book reading solution..  It is not all bad though, as I do like the 
>> way Voiceover announces that a word has been spelt incorrectly after hitting 
>> the spacebar.  The equivalent on Windows is F7 which still does not check 
>> spelling as you type, despite sighted users getting this information live as 
>> a red underline appears to indicate an error.
>> 
>> There is no way I would recommend any professional using Windows to switch 
>> to the Mac at this stage.  I am not sure exactly what your training 
>> programme covers or what you use your Mac for on a daily basis.  I am glad 
>> it meets your needs and I wonder if you ever did move back to Windows if you 
>> would be more at home with Dolphin's Guides software.
>> 
>> Right, I am going to try and go back to sleep if the thunder and lightning 
>> allows me.
>> 
>> Take care 
>> 
>> Chris 
>> 
>> On 22 Jul 2013, at 23:13, Mary Otten <motte...@gmail.com> wrote:
>> 
>>> John,
>>> Seems to me you didn't really address some of Chris's specific issues with 
>>> Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is 
>>> a joke compared with Windows; sorry, but cutting and pasting in to text 
>>> edit isn't my idea of reasonable access. And the fact that I can't read 
>>> tables in pdf documents is a serious drawback. I know there are work 
>>> arounds involving the use of Pages with tables and numbers, but again, 
>>> cutting and pasting back and forth just to do something that ought to be 
>>> done within a single app is not the same level of usability as you get with 
>>> a good Windows screen reader. If Apple fixes this issue with the next 
>>> release of iWork, which ought to be coming soon, then good for them. In the 
>>> mean time, I don't see how you can say Mac is just as good as Windows for 
>>> folks who need to do a lot of table reading and editing, or document 
>>> changes tracking, which is working in MS Word for Windows with screen 
>>> reader but not with VO and Pages. 
>>> You made a statement that a lot of folks who criticize Apple accessibility 
>>> as compared with Windows don't have sufficient knowledge of Mac usage to 
>>> make such a statement. I would argue that the opposite is also true. I've 
>>> seen statements from people who admit to not having used Windows ever or to 
>>> not having used it in years, but they nonetheless feel justified in making 
>>> statements that are as exaggerated about Windows as the ones you rightly 
>>> call out re the Mac. 
>>> There are plenty of things I like about the MacMy other complaint about use 
>>> of the Mac, which isn't an Apple issue but does affect the usability of the 
>>> system is the problem producing braille. I understand that there is a 
>>> Duxbury product in the works for the Mac, although it will be interesting 
>>> to see how that's going to work, given the state of inaccessibilitry of MS 
>>> Word and uncertainty about whether Dux will be able to tightly integrate 
>>> with the new iWork, as it does in Windows with Word. I have a use case 
>>> involving the receipt of pdf documents that are both text and pictures. I 
>>> have to integrate these by running ocr on the image only document, then 
>>> pasting that in between sections of the text-based pdf that have been 
>>> pasted in to Word. Then I produce ahard copy braille document from that for 
>>> use each week. I can't do that at all on the Mac. It is easy with Windows. 
>>> I admit that is a specialized use case. But it does highlight some of the 
>>> shortcomings that may be encount
>> er
>>> ed by blind folks who want to produce hard copy braille and need to do so 
>>> in an efficient manner. One of the things I think that some folks minimize 
>>> is the difference between something that is accessible, at least in name, 
>>> and something that is efficiently usable. Some of this is learning curve, 
>>> to be sure. But some of it is just simple efficiency and/or ergonomics, 
>>> e.g. the business with the cutting and pasting of tables between Pages and 
>>> Numbers. 
>>> 
>>> I really hope that Mavericks sees some VO improvements and especially that 
>>> the new iWork becomes as efficiently usable with VO as it is with JAWS or 
>>> even NVDA. My Windows machine is close to the end of its life, and I don't 
>>> want to buy another one, but given some of my use cases, I will need to do 
>>> that if some stuff isn't made more efficiently usable or accessible at all 
>>> with the Mac in the next several months.
>>> Mary
>>> Mary Otten
>>> motte...@gmail.com
>>> 
>>> 
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