Leo, Sometimes it gets stuck, I would not stop the process. Is it on the USB cable for power? Also, are you installing from a phone download, or from iTunes? I recommend the latter. I also find it helpful to close all running apps in the app switcher before doing an upgrade, as that will free up some RAM. If you restart the process before reading this, I recommend what I mentioned and do a restart before doing the install. Glenn
----- Original Message ----- From: "Leo Bissonnette" <[email protected]> To: "OS X & iOS Accessibility" <[email protected]> Sent: Saturday, September 27, 2014 2:05 PM Subject: Re: Upgrading to iOS 8: Having A Problem Upgrading Hi, Will try that. Leo On Sep 27, 2014, at 2:47 PM, Christopher Hallsworth <[email protected]> wrote: > Try that maybe the phone is in recovery mode and so requires a restore > from iTunes. > > > Sent from my laptop > > On 27/09/2014 19:42, Leo Bissonnette wrote: >> Hello, >> >> Today we have decided to update our various iPhones and iPads. >> >> We started with my son-in-law’s iPhone and have found that his phone isn’t >> responding. We have left it for over an hour and it’s at a blank screen. >> >> He started the process connected to power, starting the upgrade directly >> from the phone. >> >> Wondering if we should do the upgrades using our Macs? >> >> Any thoughts/suggestions. >> >> Thanks in advance. >> >> Leo >> >> >> >> >> Leo A. Bissonnette, Ph.D. >> >> <--- Mac Access At Mac Access Dot Net ---> >> >> To reply to this post, please address your message to >> [email protected] >> >> You can find an archive of all messages posted to the Mac-Access forum >> at the list's public Mail Archive: >> <http://www.mail-archive.com/[email protected]/>. >> Subscribe to the list's RSS feed from: >> <http://www.mail-archive.com/[email protected]/maillist.xml> >> >> As the Mac Access Dot Net administrators, we always strive to ensure that >> the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and >> worm-free. However, this should in no way replace your own security >> strategy. We assume neither liability nor responsibility should >> something unpredictable happen. >> >> Please remember to update your membership preferences periodically by >> visiting the list website at: >> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >> > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find an archive of all messages posted to the Mac-Access forum > at the list's public Mail Archive: > <http://www.mail-archive.com/[email protected]/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > As the Mac Access Dot Net administrators, we always strive to ensure that > the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and > worm-free. However, this should in no way replace your own security > strategy. We assume neither liability nor responsibility should something > unpredictable happen. > > Please remember to update your membership preferences periodically by > visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> Leo A. Bissonnette, Ph.D. <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at the list's public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we always strive to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at the list's public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we always strive to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
