On 3 Aug 2004, at 13:07, Mark Benson wrote:
On Tuesday, August 03, 2004, at 12:50PM, Mark Benson <[EMAIL PROTECTED]> wrote:
1) Macs rarely break, and those that do are either old enough to warrent replacement, or under Applecare warrenty.
I may just add here that some unlucky folk do suffer Mac breakage that fall into neither case above, but then cars breakdown (in my case half my exhaust fell off after I went over a humpbacked bridge), trains are late and buses are never there when you need them. That's life guys...
I am just avoiding G3 iMacs at the moment. If somone gives me a free one I might smile but I'm sure as hell not buying one ;o)
-- Mark Benson
http://homepage.mac.com/markbenson
I was just on the point of replying to your earlier post when I saw this qualification.
I think we should never over-generalise, but in my experience Compaq (in the past) and Dell (today) are selling well into corporates for good reasons - their kit is more reliable than the average, and is no more expensive. The corporates got through the long cycle of 2000 - 2004 with very few breakdowns; if there is a replacement exercise underway then it's as much to do with advancing technology as it is to do with replacing failed kit.
So the premium PC manufacturers do make reliable equipment. Apple, for its part, and as you point out, can and occasionally does make unreliable equipment - the G3 iBook being the current example. - just like Compaq and Dell can.
You also said in your previous email: "Even so-called High-Spec PCs are often built with some (usually less than 'normal') cheap and nasty components. These inevitably fail and need replacing, thus the requirement for PC spares is higher." Can you substantiate that? What components in these PCs are cheap & nasty? My experience is that the premium manufacturers - again, Compaq and Dell, plus (for some ranges) Sony, Toshiba and IBM - use good quality components and consequently have high reliability figures. Other PC manufacturers use lower quality components and their PCs tend to experience higher failure rates. And the biggest source of PC failures is the 'build it yourself' brigade. It is perfectly possible to build a robust PC but it costs quite a lot of money because you shouldn't use the cheapest components which is of course what many of these enthusiasts do. We shouldn't be surprised at this - after all, apart from the motherboard and CPU there's not a lot in a Mac these days that isn't the same technology as is used in PCs.
Tom Burke
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