On 8 Sep 2004, at 17:09, Marcus Roberts wrote:
A work colleague of mine went with BT because I told him if he had a router rather than a USB modem, it didn't really matter which provider he went with. However, when he had problems and called the help line, they flat out refused to help at all, saying it was against their rules to help Mac users, as they were completely not supported.
I have a friend who has BT Broadband and while helping to set it up I needed to phone BT support and the person I spoke to was fine. They only offered support for the supplied USB modem, though, not if you'd changed it for something else.
-------------- Roger Houghton Bath, England [EMAIL PROTECTED] ========================
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