On Sep 8, 2004, at 04:52 pm, Roger Houghton wrote:
I have a friend who has BT Broadband and while helping to set it up I needed to phone BT support and the person I spoke to was fine. They only offered support for the supplied USB modem, though, not if you'd changed it for something else.
I've managed to prize support for router hardware out of BT's help-line before, although in both instances the guy on the line made it very clear that it was just 'advice' not support. We use BT Business 500 broadband via a D-Link ADSL router (no wireless) at work and have very few problems with it. Yes the fact you can't use other e-mail addresses with BT's SMTP server is annoying though. I'd probably recommend Wandoo broadband, simply on the basis of my good experiences with them as a dial-up/ISDN customer.
-- Mark Benson
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