> 1. the serial number was outside the range covered by the logic board > replacement extension programme, so; > 2. it wasn't covered, and therefore; > 3. I would have to pay for any repair, since; > 4. he had been told by customer support that there was no leeway > regarding serial numbers.
I suggest you escalate within Apple and quote the following ... " I have a remanufactured iBook that fits the description noted, however, the serial number does not follow the format indicated. How can I determine whether my iBook qualifies for the program?" If your iBook is one of the models listed and exhibits one or more of the symptoms above, call the appropriate Apple Contact Center for the country in which you are located, or contact a local AASP." Don't see why it should be covered under that rule. Good luck. -- Best wishes Malcolm Cornelius - The Powerbook Fanatic http://www.pbfanatic.co.uk -- Mac UK is sponsored by <http://lowendmac.com/> and... 123Inkjets.com <http://lowendmac.com/ad/123inkjets.html> Support Low End Mac <http://lowendmac.com/lists/support.html> Mac UK list info: <http://lowendmac.com/lists/mac-uk.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[email protected]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/mac-uk%40mail.maclaunch.com/> iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com
