Marcy Davis wrote:
Hello Eric,
Thank you for getting back to me. My responses to your questions are
inline.
On May 5, 2008, at 3:25 AM, Eric Hoch wrote:
Hi Marcy,
I'll cc the mac porting mailinglist in order to see if any of the
subscribed members have similiar experiences or heard of.
Am Mon, 05 May 2008 02:37:01 -0600 schrieb Marcy Davis:
Hello,
I just downloaded OpenOffice 2.4 to my Mac which is running Mac
OS X 10.4.11. My system has 512MB of RAM. When I try to execute
OpenOffice 2.4 by double clicking the Application or by selecting
a file of OpenOffice type with File->Open With, it starts X11,
the OpenOffice icon is displayed for a few seconds but then just
disappears and the application never runs.
First. You have copied the OOo app into your Applications folder?
It seems as if there are still Mac users out there who just don't
get it and try to run OOo out of the dmg. This won't work. Even if
it looks as if there is only an Icon in the dmg it is the whole
Application and you need to drag and drop it into your Applications
folder.
Yes, I copied the OOo app to my Applications folder.
Good. This is the number one mistake most Mac users make. They try and
run the program from the disk image and it will get to the registration
part and fail.
Next question, are you running the Application logged in as a regular
user or as an administrative user? I tested both and they work on a
PowerBookG4 1.33 GHz with 768MB of Ram. Very close to what you are running.
Strange. I have Mac OS X 10.4.11 on my external harddrive and OOo
2.4 runs fine on it. I have an Intel Mac with 2GB of RAM. I doubt
that it has something to do with the RAM but 512MB is just about
the minimum for Mac OS X and OOo itsself is a but RAM hungry as
well. But first concentrate on getting OOo to start.
I'm on a 1.25 GHz PowerPC G4 (3.3) iMac with 512MB RAM running
10.4.11. How big is the OOo resident image?
Your system should have no problem running OpenOffice.org.
Frome time to time I had this strange behaviour with OOo as well
and often enough an OOo process was still runing even if I thought
I quit OOo and no crash occured.
ps -aeux | grep -i office
shows no *office* processes running
ps -aeux | grep -i x11
shows no x11 processes running
last night I rebooted the system and tried it immediately after it
restarted, and no luck.
This points to more of a X11 problem than an OpenOffice.org problem.
I've read about this before. I don't know what the fix was however.
I tried to find a download of 2.3 but it is not on the
openoffice.org site.
You can get a copy here
<ftp://[EMAIL PROTECTED]:21/pub/OpenOffice.org/MacOSX/OOG680_m9>.
Thanks, I'll give it a try.
2.3.1 is also there as well and fixes some of the problems originally
discovered in the 2.3 release.
Any ideas why 2.4 is failing to run?
Nope. Believe me if 2.4.0 would have failed to run on my Tiger and
Leopard I wouldn't have released it.
Sure, just wondering if you've seen something like this before.
Guess not.
We would not have released 2.4 if this was happening. I ran a complete
series of tests that take days to run and the only failures were those
that I expected and matched those of the Intel version.
Are there any log files I can look at to get more info
You can open "Console" and loof for OpenOffice2.log.
In a terminal window I ran 'tail -f OpenOffice2.log'
I double-clicked Finder->Applications->OpenOffice.org 2.4
The tail on the log file simply shows:
"2008-05-05 20:03:44 (Scripts/main) Running OpenOffice.org"
X11 icon is present and X11 is running, but the OpenOffice2.4 icon is
not present and it is not running
There is no OOo GUI displayed.
# ps -eaux | grep -i office
shows nothing but the grep:
marcydav 2866 0.0 0.0 8784 8 p1 R+ 7:59PM 0:00.00
grep -i office _
# ps -eaux | grep X11
2888 0.0 0.2 29700 896 ?? S 8:03PM 0:00.02
/Applications/Utilities/X11.app/Contents/MacOS/X11
2893 0.0 1.7 148692 8812 ?? S 8:03PM 0:01.99
/Applications/Utilities/X11.app/Contents/MacOS/X11 -auth
The system console log files also show nothing interesting.
This indicates that X11 is running. Do you have the xterm terminal
window showing after OpenOffice.org ceases to run?
James McKenzie
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