Ward, thanks for the info. It is interesting. I have not changed my hardware configuration, and I get a repeatable crash when I am working in Turbotax. It NEVER happens in any other program. I assume it is a kernel panic. I have never seen anything like it. The screen, cursor, etc all completely freeze and code spills down the screen. I have to hard-reboot.
> Andy, > > The great percentage of kernel panics are due to hardware issues, not > software. We've sold many copies of Turbotax at the store and not the first > negative feedback. > > Ward Oldham, MacDude > MacTown > 1041 Bardstown Road > Louisville, KY 40204 > 502-485-1243 > ward at mactown.us > http://www.mactown.us > > > > On 2/18/03 8:34 PM, "andrew arnold" <a0arno01 at Louisville.edu> wrote: > >> Has anyone tried this year's Turbotax program by Intuit? Under OS 10.2.3 I >> get what I think are kernel panics. The whole system locks up and black and >> white code scrolls down the page. This is the only program that has EVER >> crashed under OSX since I have been using it all the way back to the beta. >> >> Now my data file has been corrupted after one of these crashes and I have >> lost 10 hours worth of work since my last Retrospect backup. Tech support >> says I just have to start over again. >> >> Even under OS 9.2, the program doesn't seem to be able to update itself >> properly when it goes out to Intuit looking for revisions.. Has anyone else >> experienced these problems? Beware if you are using this program. Back your >> data files up FREQUENTLY! >> >> >> Kind regards, >> Andy >> a0arno01 at athena.louisville.edu >> >> Remember the two most important things in life: >> 1. Don't tell everyone everything you know >> 2. >> >> The software box said, "Windows XP or better," so I bought a Macintosh. >> >> "Macintosh. We may not have done everything right, but at least we knew >> the century was going to end."-Douglas Adams >> >> >> >> | The next meeting of the Louisville Computer Society will >> | be February 25. The LCS Web page is <http://www.kymac.org>. > > > > | The next meeting of the Louisville Computer Society will > | be February 25. The LCS Web page is <http://www.kymac.org>. Kind regards, Andy a0arno01 at athena.louisville.edu Remember the two most important things in life: 1. Don't tell everyone everything you know 2. The software box said, "Windows XP or better," so I bought a Macintosh. "Macintosh. We may not have done everything right, but at least we knew the century was going to end."-Douglas Adams | The next meeting of the Louisville Computer Society will | be February 25. The LCS Web page is <http://www.kymac.org>.
