Very strange Andy. If you have no external peripherals involved, you may just want to run your hardware test CD and see if anything turns up.
If you do have external peripherals, you may want to detach them and see if the kernel panics go away. Ward On 2/19/03 11:21 PM, "andrew arnold" <a0arno01 at Louisville.edu> wrote: > Ward, thanks for the info. It is interesting. I have not changed my hardware > configuration, and I get a repeatable crash when I am working in Turbotax. > It NEVER happens in any other program. I assume it is a kernel panic. I have > never seen anything like it. The screen, cursor, etc all completely freeze > and code spills down the screen. I have to hard-reboot. > >> Andy, >> >> The great percentage of kernel panics are due to hardware issues, not >> software. We've sold many copies of Turbotax at the store and not the first >> negative feedback. >> >> Ward Oldham, MacDude >> MacTown >> 1041 Bardstown Road >> Louisville, KY 40204 >> 502-485-1243 >> ward at mactown.us >> http://www.mactown.us >> >> >> >> On 2/18/03 8:34 PM, "andrew arnold" <a0arno01 at Louisville.edu> wrote: >> >>> Has anyone tried this year's Turbotax program by Intuit? Under OS 10.2.3 I >>> get what I think are kernel panics. The whole system locks up and black and >>> white code scrolls down the page. This is the only program that has EVER >>> crashed under OSX since I have been using it all the way back to the beta. >>> >>> Now my data file has been corrupted after one of these crashes and I have >>> lost 10 hours worth of work since my last Retrospect backup. Tech support >>> says I just have to start over again. >>> >>> Even under OS 9.2, the program doesn't seem to be able to update itself >>> properly when it goes out to Intuit looking for revisions.. Has anyone else >>> experienced these problems? Beware if you are using this program. Back your >>> data files up FREQUENTLY! >>> >>> >>> Kind regards, >>> Andy >>> a0arno01 at athena.louisville.edu >>> >>> Remember the two most important things in life: >>> 1. Don't tell everyone everything you know >>> 2. >>> >>> The software box said, "Windows XP or better," so I bought a Macintosh. >>> >>> "Macintosh. We may not have done everything right, but at least we knew >>> the century was going to end."-Douglas Adams >>> >>> >>> >>> | The next meeting of the Louisville Computer Society will >>> | be February 25. The LCS Web page is <http://www.kymac.org>. >> >> >> >> | The next meeting of the Louisville Computer Society will >> | be February 25. The LCS Web page is <http://www.kymac.org>. > > Kind regards, > Andy > a0arno01 at athena.louisville.edu > > Remember the two most important things in life: > 1. Don't tell everyone everything you know > 2. > > The software box said, "Windows XP or better," so I bought a Macintosh. > > "Macintosh. We may not have done everything right, but at least we knew > the century was going to end."-Douglas Adams > > > > | The next meeting of the Louisville Computer Society will > | be February 25. The LCS Web page is <http://www.kymac.org>. | The next meeting of the Louisville Computer Society will | be February 25. The LCS Web page is <http://www.kymac.org>.
