On Mar 31, 2006, at 8:39 PM, Jerry Freeman wrote: > The purpose of this afternoons support call was to setup an insight > mail account, and terminate a .mac account that was recently renewed. > > My question is, has anyone successfully done so and received a pro- > rata refund. If so where on earth did you find option to terminate > the account. All I could find is the login for the user account and > a support request form. We need .mac billing. TIA...jf
I found this: "Q: How do I turn off auto-renewal and cancel my .Mac membership? "To cancel your .Mac membership for the following year, go to Account and click the "Credit Card Info" button. Uncheck the "Auto-Renew" checkbox and click "Submit". The main Account page will then show that your account is set to expire on your anniversary date. Your credit card will not be charged for the following year, and you will receive a notice on your anniversary date that your account has expired." A little more here: http://www.mac.com/1/mac_faq.html Doesn't look like the answer you wanted to hear. Does the credit card they used for the renewal offer any kind of buyer protection? Alex | The next meeting of the Louisville Computer Society will | be March 28 at Pitt Academy, 6010 Preston Highway. | The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup>
