joe: I see you have your computer....I hope you are safely in Maine. we leave today (w/o computer!) and will be back late the 6th. I had a great time at Winterthur, at the Am Furniture seminar earlier this week...but now am looking forward to NYC, Nova Scotia, and the Cape! Hello to Joanne, and have a wonderful 6 weeks. xx Sandy On Aug 26, 2005, at 11:36 AM, Joe Oldham wrote:
> I had a keyboard problem which meant replacing the keyboard. I called > Apple (I have Applecare and that could make a difference) and > described the problem. They sent me a new keyboard which I received > within 48 hours and it was simple to install, less than 5 minutes. > Good luck. > On Aug 26, 2005, at 9:53 AM, Jerry Freeman wrote: > >> Over the years I have replaced numerous iBook keyboards for clients >> and this one sounds a candidate. The good news is Apple products >> carry a one year warranty, the bad news is she will have to call >> Apple with her serial number and have the keyboard replaced under >> warranty service. This entails sending the product away for repairs. >> They send you a shipping box and the turn around time has been pretty >> good. The Apple phone service tech will probably recommend a whole >> bunch of minor stuff including reinstalling the OS before they bite >> the bullet and have it serviced. Advise her to get everything backed >> up. The alternative is to return the iBook to the bricks and mortar >> authorized reseller where it was purchased for assistance...jf >> >> On Aug 26, 2005, at 8:32 AM, Lydia Wells Sledge wrote: >> >>> I am so impressed with the knowledge of this group. I hope you can >>> help solve a friend's problem. >>> Her daughter is off at college with her 6-month-old iBook and >>> reports the problem below. >>> Can you suggest any solutions? I'll pass them along to her mother. >>> >>> "Julia has been delivered to school, and now reports a problem with >>> her >>> keyboard. She says that it's typing weird things instead of what it >>> should. >>> Specifically, one problem involves the @ symbol, and the apostrophe, >>> both essential >>> (says she, copying & pasting those in) >>> I've suggested system preferences, but she's not finding anything >>> ususual. >>> And we've looked at her language settings. >>> Can you think of anything else?" >>> >>> Thanks, >>> - Lydia >>> Lydia Wells Sledge >>> l.w.sledge at mac.com >>> >> >> ====================================================================== >> ===== >> >> ...there are no bad photographers, just inexperienced Photoshop >> operators. >> >> > > > > | The next meeting of the Louisville Computer Society will > | be September 27 at Pitt Academy, 6010 Preston Highway. > | The LCS Web page is <http://www.kymac.org>. > | List posting address: <mailto:macgroup at erdos.math.louisville.edu> > | List Web page: <http://erdos.math.louisville.edu/macgroup> > > Sandy Schreiber (Schreiber Silver/Schreiber Appraisal Associates) 50 River Hill Road Louisville, Ky 40207-1193 Office: 502-893-3308 Home: 502-893-2303 Email: sgssilver at insightbb.com Website: www.schreibersilver.com -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: text/enriched Size: 3065 bytes Desc: not available Url : http://www.math.louisville.edu/pipermail/macgroup/attachments/20050826/8cb696c5/attachment.bin
