Bill, I also downloaded the new versions of Quicktime and iTunes. No problem with Quicktime. Same result you had with iTunes. I do have an Applecare 3-yr. service policy in force, so I called a tech rep. It didn't work any better with him "walking" me through the process. He recommended that I wait a short while and then do the download on System Preference's Software Update. That was on April 28th, the day that Jerry gave us the news. He said it had only been in existence for about 12 hours and would possibly be on the auto update by the next day. It still, at this writing, is not. There may be a glitch somewhere. I use a flat-screen iMac with OSX version 10.2.5. I have no answer, in other words, but am confirming that you're not the only one with this problem. Ward? Jerry? Anybody?
Mike On Sunday, May 4, 2003, at 12:30 PM, Bill Micou wrote: > I have downloaded the new itunes and the new version of quicktime, but > the > itunes file is 'nph-itunes.hqx', and I can't open it or get it to > install. Stuffit expander > doesn't recognize it and I'm not mac-smart enough to know what else to > do. Any > help would be appreciated. Thanks. > > Bill M. > > > > | The next meeting of the Louisville Computer Society will > | be May 27. The LCS Web page is <http://www.kymac.org>. > | The next meeting of the Louisville Computer Society will | be May 27. The LCS Web page is <http://www.kymac.org>.
