My expectation is that all digital services require maintenance and upgrade. Insight notified it's subscribers in advance, and provided detailed instructions to follow in the event of service interruption. My mail service in Lexington was down this morning, I followed the instruction and was back up in a few minutes. I wouldn't consider that "such difficulty", .mac is far less reliable for instance...jf
On May 2, 2006, at 8:02 PM, Lee Larson wrote: > On May 2, 2006, at 4:05 PM, mikewatk wrote: > >> I just got a sales letter from Insight offering high-speed >> internet, phone, and digital services. They are touting their >> savings. They have no idea how many of our group have been having >> such difficulty with their recent service. > > I subscribe to all three and have been quite happy. There's never > been a problem with the phone service and the cable has been reliable. > > The recent problems you've been reading about here are not typical. > My connection usually goes for months without a hitch. Last week > Insight sent out an email to their customers warning about possible > problems while they upgraded their systems. Sure enough, some > problems did arise. On the other hand, in recent weeks I've noticed > a definite performance bump. My big downloads from fast sites used > to hover around 350 KB/s. Lately they've often been near to and > occasionally above 400 KB/s. This wouldn't impress the Finns or > Koreans, but it sure beats a modem. | The next meeting of the Louisville Computer Society will | be May 23 at Pitt Academy, 6010 Preston Highway. | The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup>
