I'm trying to set up a home network between my husband's PC, my Mac and eventually a printer. We are using BellSouth DSL to connect to the internet and it has been working fine. I bought a Linksys BEFSR41 router but can't get it to talk to the Bell South modem. I knew that the default IP address of the router was the same as the Westel modem from Bell South, so when I connected the router I tried to go into the web configuration page to change the IP address. I couldn't access the page so I called Linksys tech support. After 45 minutes of resetting the router and switching cables, etc. they determined I had a bad router.
I returned the router that night for another new one, came home and went through this whole process again. Both times I explained to tech support that I thought the router had the same address as the modem. They had me change the IP address on my computer to a static IP, but never had me change the router's IP, they eventually told me that the second router was bad too and to return it directly to them instead of the store. I had a hard time believing that both router's were bad, so I wanted to play with it some more before I returned it. I was able to get into the configuration page on the router and I changed the IP address. When I connect the router only to my PC and/or Mac I'm able to ping the router from both computers. When I connect the modem to the router, however, I can no longer ping the router. I did an ipconfig /release on the PC shut everything down and unplugged the power supplies from both router and modem. (At this point I pulled my Mac out of the mix just to keep things simple.) I then powered on the modem, waited 60 seconds, powered on the router, waited 60 seconds then powered on the PC. I'm still unable to ping the router once everything gets connected. If I unplug the modem from the router and turn it off and back on I can ping the router again. Is it possible I really do have another bad router? Or is there something I could be missing somewhere that is preventing the router from talking to the modem? -- Thanks, Beth | The next meeting of the Louisville Computer Society will | be September 26 at Pitt Academy, 6010 Preston Highway. | The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup>
