Here's an update: I booted from the apple startup disk and repaired the disk. Part way through disk utility stopped and said it could not repair the disk. I needed to reformat the disk and reinstall my operating system.
Next I booted from a Disc Warrior disk and after several minutes I got the message to restart the disk. I booted an older version of the disk warrior and again nothing happened and was told to restart. So I restarted from the Apple startup disk and tried to repair the disk a second time BUT I got a message that the disk was ok. I repaired permissions, and booted from the computer's hard drive but the problem with my program still exists. UGH! Harry On Sep 1, 2012, at 11:44 AM, Harry Jacobson-Beyer wrote: > I have a 5 year old MacBook pro. I am running Mac OS 10.7.4. > > One of my programs, Sandvox ( a Mac Only website creator program by Karelia > <http://www.karelia.com>) has over a hundred templates. I began creating a > new website and chose a template (Telegraph Office) I had never used before. > When I started to edit the home page the program crashed. The crash does not > occur when I take the same steps with my current website templates. > > Karelia offers excellent tech support so I emailed them about the problem. > They had me email my console log and then the diagnostic logs. > > It took them a while to get back to me as they were having trouble finding > the problem. > > Here is what they said: > > >> Thanks. These files have given me some information, but not a lot to go on. >> It seems like the Mac is stuck at some low level trying to load in >> something from the disk, or possibly over the network. >> >> I'm wondering if there may be some kind of file corruption, possibly in your >> copy of Sandvox (where the Telegraph Office design is embedded.) >> >> You may want to run disk first aid on your system - this might solve the >> problem. >> >> To do this, open Disk Utility, in the Utilities folder in the Applications >> folder. Select your disk in the list at the left, and then click the "First >> Aid" tab. Click the help button (question mark) in the lower left corner of >> the window for more details. (You may have to start up from your Mac OS X >> installation disk and run Disk Utility from the "Utilities" menu.) Be sure >> to "Repair Disk" and not just "Repair Disk Permissions." >> >> Another suggestion, after this, is to download a fresh copy of Sandvox to >> replace the copy you have there. >> >> I'm *hoping* this will help! Good luck! > > > I ran the disk utility program, verify disk option, and received this message > in a pop up window: > > > This disk needs to be repaired using the Recovery HD. Restart > your computer, holding down the > Command key and the R key until you see the Apple logo. > When the Mac OS X Utilities window appears, choose Disk Utility. > > Within the disk first aid window I also received this message: > > Invalid node structure > The volume Ethan could not be verified completely > Error: This disk needs to be repaired using the > Recovery HD. Restart your computer, holding down the Command key and the R > key until you see the Apple logo. > When the Mac OS X Utilities window appears, choose Disk > Utility. > > I am not sure what the "Recovery HD disk" is. I downloaded Lion from the app > store and I can start up from that disk. I also have install DVD's for OS X > 10.2 (which came with my computer), Panther (10.3) - 3 disks, Leopard > (10.5.6), and Snow Leopard (10.6.3). > > My questions are what is the Recovery HD and where do I get one or should I > start up with the Lion dvd and, if so, will I be able to repair the disk and > repair permissions? > > Thanks. > > > > Harry > > Harry Jacobson-Beyer > [email protected] > www.harryjb.us > > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup
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