Before the technicians return I want to be sure I don’t do something I shouldn’t.
ADT has installed their Pulse system, really cool compared to the last system I had with them. I can now check every window, door, lamp module, etc. etc. I can control the system from the iPhone or iPad, I can set up codes that are assigned to those allowed in the home and then a text is sent to me when they enter. I could install their door system so I could lock and unlock, same with thermostats, garage doors, etc. etc. I am not going that route yet as I want to wait and see what Apple is going to do with it’s home control system. A text is sent when an event is triggered, I can view all the cameras from the phone and it stores all events for 30 days, or I can save an event to my computer if it’s important. They also are changing the cameras to ones with night vision as the older models didn’t have this featue. The problem is with their DVR. It’s on THEIR network. A direct Ethernet feed is coming out of one of the ports on an Apple Airport Extreme, goes directly to their router and from there to the DVR. Their DVR cannot be accessed via my Mac, my iPad, nor the last technicians Windows machine. He worked for hours and finally at 10:30 p.m. he gave up. The tech that came today also didn’t want to touch it and he will return with another guy next week that knows how to get the thing working..he say’s it’s a PORT problem. So, do you think they are talking about a port that the Airport sets? How on a Mac do you get to where the ports are opened or closed? I have looked in the Airport Utility, I have looked in the Network settings in Preferences and I can’t find where ports are controlled. I could search this but I also wanted to ask an even more important question of you. What should I be leery of by opening certain ports? I for sure don’t want to cause myself a security problem. Thanks for your input. John
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