John this stuff gets messy between the ADT and Internet providers systems. Mostly likely the issue is with the internet providers port blocking. Which is a “Securtiy” issue. ☺
From: [email protected] [mailto:[email protected]] On Behalf Of John Robinson Sent: Monday, April 06, 2015 9:44 AM To: Topics related to Apple and Macintosh computers Subject: Re: [MacGroup] Port Settings I wish I knew Ed. I feel it’s the alarm company’s router however it is fed from the Airport Extreme so when they return with the guy that supposedly knows I wanted to be knowledgeable enough to get into the ports on my equipment, and I didn’t want to open a port that might be dangerous. I found the ports on my equipment by going into Airport Utility, finding the iPv4 address, then typing that into the Network Utility and doing a Port Scan. At home on the MacPro I stopped it after a long time with only two ports listed. I am doing it now at the office with the MacMini and so far it has listed 6 ports like what’s below. It’s still looking. I don’t know what this means, are these ports in use with the items liste Ed, I am not sure what they are looking for. There is an ethernet cable from the back of the Airport Extreme that goes directly to the ADT Pulse system, which then goes to the ADT DVR. The DVR is attached to the cameras so as events are triggered it’s recorded on the DVR. When the tech Friday said it was a port problem I felt I should discover how to find my ports and which ones are open, which ones are dangerous to mess with. I used the Airport Utility to find my IP address, put that into Network Utility and started a Port Scan. On the MacPro at home it found two, but I don’t think I let it run long enough. At the office on a Mini it has been running a good while and has found 6 open ports, I have listed two below. It may well be that the port they will mess with will be on the Pulse box, but should they say they need to use a certain port on the Mac and it’s not one of the listed open ports how does that work…and am I not really doing this the correct way? Thanks for your help Ed. John [cid:[email protected]] On Apr 6, 2015, at 9:24 AM, Eugene Wiser (ConAgra Foods) <[email protected]<mailto:[email protected]>> wrote: John is this the your internet providers router? They can block all kinds of access. I had to adjust my AT&T router so I could get my power line Ethernet connection to work for my TiVo and TV. They still bit shape my connection thou. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Robinson Sent: Friday, April 03, 2015 10:04 PM To: Topics related to Apple and Macintosh computers Subject: [MacGroup] Port Settings Before the technicians return I want to be sure I don’t do something I shouldn’t. ADT has installed their Pulse system, really cool compared to the last system I had with them. I can now check every window, door, lamp module, etc. etc. I can control the system from the iPhone or iPad, I can set up codes that are assigned to those allowed in the home and then a text is sent to me when they enter. I could install their door system so I could lock and unlock, same with thermostats, garage doors, etc. etc. I am not going that route yet as I want to wait and see what Apple is going to do with it’s home control system. A text is sent when an event is triggered, I can view all the cameras from the phone and it stores all events for 30 days, or I can save an event to my computer if it’s important. They also are changing the cameras to ones with night vision as the older models didn’t have this featue. The problem is with their DVR. It’s on THEIR network. A direct Ethernet feed is coming out of one of the ports on an Apple Airport Extreme, goes directly to their router and from there to the DVR. Their DVR cannot be accessed via my Mac, my iPad, nor the last technicians Windows machine. He worked for hours and finally at 10:30 p.m. he gave up. The tech that came today also didn’t want to touch it and he will return with another guy next week that knows how to get the thing working..he say’s it’s a PORT problem. So, do you think they are talking about a port that the Airport sets? How on a Mac do you get to where the ports are opened or closed? I have looked in the Airport Utility, I have looked in the Network settings in Preferences and I can’t find where ports are controlled. I could search this but I also wanted to ask an even more important question of you. What should I be leery of by opening certain ports? I for sure don’t want to cause myself a security problem. Thanks for your input. John _______________________________________________ MacGroup mailing list [email protected]<mailto:[email protected]> http://www.math.louisville.edu/mailman/listinfo/macgroup
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