Oh great, made my day.

I’ll talk to them, maybe there will be a way I can hook a Mini to it and not 
access the video's from the ADT unit rather from the Mini?

I’ll sure pursue this, thank you for your help.

John

 
> On Apr 6, 2015, at 10:05 AM, Eugene Wiser (ConAgra Foods) 
> <[email protected]> wrote:
> 
> John this stuff gets messy between the ADT and Internet providers systems. 
> Mostly likely the issue is with the internet providers port blocking.
> Which is a “Securtiy” issue. J
>  
> From: [email protected] 
> <mailto:[email protected]> 
> [mailto:[email protected] 
> <mailto:[email protected]>] On Behalf Of John 
> Robinson
> Sent: Monday, April 06, 2015 9:44 AM
> To: Topics related to Apple and Macintosh computers
> Subject: Re: [MacGroup] Port Settings
>  
> I wish I knew Ed.  I feel it’s the alarm company’s router however it is fed 
> from the Airport Extreme so when they return with the guy that supposedly 
> knows I wanted to be knowledgeable enough to get into the ports on my 
> equipment, and I didn’t want to open a port that might be dangerous.
>  
> I found the ports on my equipment by going into Airport Utility, finding the 
> iPv4 address, then typing that into the Network Utility and doing a Port 
> Scan. At home on the MacPro I stopped it after a long time with only two 
> ports listed.  I am doing it now at the office with the MacMini and so far it 
> has listed 6 ports like what’s below.  It’s still looking.  I don’t know what 
> this means, are these ports in use with the items liste
>  
>  
> Ed, I am not sure what they are looking for.  There is an ethernet cable from 
> the back of the Airport Extreme that goes directly to the ADT Pulse system, 
> which then goes to the ADT DVR.  The DVR is attached to the cameras so as 
> events are triggered it’s recorded on the DVR.  
>  
> When the tech Friday said it was a port problem I felt I should discover how 
> to find my ports and which ones are open, which ones are dangerous to mess 
> with.
>  
> I used the Airport Utility to find my IP address, put that into Network 
> Utility and started a Port Scan.  On the MacPro at home it found two, but I 
> don’t think I let it run long enough. 
>  
> At the office on a Mini it has been running a good while and has found 6 open 
> ports, I have listed two below.
>  
> It may well be that the port they will mess with will be on the Pulse box, 
> but should they say they need to use a certain port on the Mac and it’s not 
> one of the listed open ports how does that work…and am I not really doing 
> this the correct way?
>  
> Thanks for your help Ed.
>  
> John
>  
>  
>  
>  
> <image001.png>
>  
>  
>  
>  
>  
>  
>  
> On Apr 6, 2015, at 9:24 AM, Eugene Wiser (ConAgra Foods) 
> <[email protected] <mailto:[email protected]>> wrote:
>  
> John is this the your internet providers router? They can block all kinds of 
> access. I had to adjust my AT&T router so I could get my power line Ethernet 
> connection to work for my TiVo and TV. They still bit shape my connection 
> thou.
>  
> From: [email protected] 
> <mailto:[email protected]> 
> [mailto:[email protected] 
> <mailto:[email protected]>] On Behalf Of John 
> Robinson
> Sent: Friday, April 03, 2015 10:04 PM
> To: Topics related to Apple and Macintosh computers
> Subject: [MacGroup] Port Settings
>  
> Before the technicians return I want to be sure I don’t do something I 
> shouldn’t.
>  
> ADT has installed their Pulse system, really cool compared to the last system 
> I had with them.  I can now check every window, door, lamp module, etc. etc.  
> I can control the system from the iPhone or iPad, I can set up codes that are 
> assigned to those allowed in the home and then a text is sent to me when they 
> enter.  I could install their door system so I could lock and unlock, same 
> with thermostats, garage doors, etc. etc.  I am not going that route yet as I 
> want to wait and see what Apple is going to do with it’s home control system.
>  
> A text is sent when an event is triggered, I can view all the cameras from 
> the phone and it stores all events for 30 days, or I can save an event to my 
> computer if it’s important.  They also are changing the cameras to ones with 
> night vision as the older models didn’t have this featue.
>  
> The problem is with their DVR.  It’s on THEIR network.  A direct Ethernet 
> feed is coming out of one of the ports on an Apple Airport Extreme, goes 
> directly to their router and from there to the DVR.
>  
> Their DVR cannot be accessed via my Mac, my iPad, nor the last technicians 
> Windows machine.  He worked for hours and finally at 10:30 p.m. he gave up.
>  
> The tech that came today also didn’t want to touch it and he will return with 
> another guy next week that knows how to get the thing working..he say’s it’s 
> a PORT problem.
>  
> So, do you think they are talking about a port that the Airport sets?  How on 
> a Mac do you get to where the ports are opened or closed?  I have looked in 
> the Airport Utility, I have looked in the Network settings in Preferences and 
> I can’t find where ports are controlled.
>  
> I could search this but I also wanted to ask an even more important question 
> of you. What should I be leery of by opening certain ports?  I for sure don’t 
> want to cause myself a security problem.
>  
> Thanks for your input.
>  
> John
> 
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