thanks, Brian.  I am in the process of trying re the charges—ergo waiting for a 
call…….
MA



> On Jul 26, 2016, at 3:33 PM, Brian O'Neal <[email protected]> wrote:
> 
> Do not call them back. 
> I don't know how you found them, but they sound like one of the places that I 
> have to clean up after often.
> They show you the processes and log files on your computer and scare you into 
> thinking they are problems.
> Then you pay them 100- 400 dollars and they "fix" things for you. The only 
> thing they fix is getting money from you. 
> 
> Try to get the charges reversed on your credit card.  
> 
> Brian O'Neal. 
> 
> On Jul 26, 2016, at 2:10 PM, Mary Ann Sodrel <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> well—help—I think
>> 
>> I thought I had found a wonderful answer to my problems and for me there are 
>> many. The main one yesterday was ongoing for 5 days. I couldn’t get mail. I 
>> could read emails, send mail, but I could not get mail. TWC was having 
>> trouble helping me—in PI, of course. I happened upon My Fast PC listed in 
>> subject. “Brody” did the good talk about how terrible my quantity of 
>> processes is on the activity monitor then suggested his tech do a thorough 
>> “cleaning.”  I said yes. I don’t know what happened for $147. I can get mail 
>> butI still have almost as many “processes.” What really happened to me. I am 
>> going to try again to call them……..   I am having gobs of problems with 
>> multi (unknown) passwords. 
>> Mary Ann Sodrel
>> PS my husband’s iPad now can’t get mail since yesterday
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