So why do you answer their calls. I NEVER answer a phone unless I know who is calling.
But I do appreciate your stringing them along. :-) > On Nov 30, 2018, at 11:06 AM, William Micou <[email protected]> wrote: > > There’s a great podcast where they try to research one of these ‘support’ > centers. > Podcast is “Reply All”, and look for episodes #102 & #103 called ‘Long > Distance’. > I too have fun with those calls. I act really excited that they found a > problem and I’m so thankful that they want to help me. Eventually I tell > them I have no Window system. > Bill > > "It’s the sides of the mountain which sustain life, not the top.” > > On Nov 30, 2018, at 11:35 AM, John Robinson <[email protected] > <mailto:[email protected]>> wrote: > >> Funny, love to toy with them and glad the bad guys are being arrested…how >> many folks go along with them and get suckered…. >> >> John >> >> >> >>> On Nov 30, 2018, at 11:31 AM, Lee Larson <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Over the last few years I’ve been sometimes annoyed and sometimes amused by >>> the frequent calls from “Microsoft Technical Support” about “problems with >>> my Windows computer.” >>> >>> The calls always begin with someone speaking in a heavy Indian accent >>> saying something like “Hello, this is Edward from Microsoft Technical >>> Support. We have detected problems with your computer.” >>> >>> Just for fun, I usually ask “How do you know it’s my computer?” >>> >>> Edward: “We have extensive security monitoring and have matched it with the >>> number under which you registered Windows.” >>> >>> At this point, I go in one of several directions. >>> >>> If I’m in a hurry, I say something like "But I have no Windows computers.” >>> Or I ask “Does your mother know you’re a criminal?” These are usually >>> answered by a quick click. >>> >>> If I’m not in a hurry, I’ll play stupid to see how long I can keep “Edward” >>> on the line by having trouble with my computer. >>> >>> A while back, I fired up VirtualBox on my Linux machine and opened a >>> Windows VM, just to see what they would do. I connected to the Web site >>> they suggested and watched lots of traffic as they “diagnosed” my problems. >>> There were lots of changes to the Windows registry. After a short time, >>> they came back and suggested things could be fixed for $150. At that point, >>> I used my mother-criminal line, hung up and deleted the Windows VM from the >>> Linux machine. >>> >>> This has been going on for years and I’ve often wondered why Microsoft put >>> up with it. According to ZDNet, it looks like they finally hit the breaking >>> point. >>> >>>> New Delhi police have arrested 63 suspects in the last two months working >>>> and operating 26 call centers that were engaging in tech support scams, >>>> posing as tech support staff at Microsoft, Google, Apple, and other major >>>> tech companies. The raids on Delhi-based call centers have taken place >>>> over the last two months, Microsoft said. Police first raided 10 call >>>> centers and arrested 24 people in October, and then raided 16 other call >>>> centers and made 39 more arrests this week. >>> >>>> Microsoft said its staff received over 7,000 victim reports associated >>>> with the 16 call centers raided this week, from over 15 countries. Users >>>> reported paying between $100 and $500 for unnecessary tech support >>>> services and products. The raids resulted in the seizure of substantial >>>> evidence including call scripts, live chats, voice call recordings and >>>> customer records from tech support fraud operations, Microsoft said. The >>>> Delhi police's crackdown on tech support call centers came after Microsoft >>>> filed legal complaints earlier this year. Microsoft has been collecting >>>> customer complaints about tech support scams since 2014, via its "Report a >>>> technical support scam" portal. >>> >>> L^2 >>> >>> --- >>> Lee Larson >>> [email protected] <mailto:[email protected]> >>> >>> Glory awaits, gentlemen. In the words of General Tacticus, 'Let us take >>> history by the scrotum.' Of course, he was not a very honourable fighter. >>> — Terry Pratchett >>> Jingo >>> >>> >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> MacGroup mailing list >>> Posting address: [email protected] >>> <mailto:[email protected]> >>> Archive: >>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=CSgrec0rUOmPzj_A6yZgrxupzEyty9T2p4CdzJ2Ro8o&s=EGMrHCuQJqjS_6w19vRWhePh_CWIpR11AnysZ90KTis&e= >>> >>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwMFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=C2B8HbCxUrSX-XPFUvlS5NpDx36QzZ-ca3IoNjKY_pM&s=gOMhRzwT3b9vUv3oAWlgt2iN3S8tE--fA9TSxDws2NE&e=>> >>> Answers to questions: <http://erdos.math.louisville.edu/macgroup/ >>> <http://erdos.math.louisville.edu/macgroup/>> >> >> _______________________________________________ >> MacGroup mailing list >> Posting address: [email protected] >> <mailto:[email protected]> >> Archive: >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=CSgrec0rUOmPzj_A6yZgrxupzEyty9T2p4CdzJ2Ro8o&s=EGMrHCuQJqjS_6w19vRWhePh_CWIpR11AnysZ90KTis&e= >> >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwMFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=uhUw-tfxyzE9Y-DM6o3-7d3AmH82dACAZIJ1OW8B94M&s=bRDS6XbEWhCQ1egMxOYZrJw20-LraAgBkrSXLhyYSjM&e=>> >> Answers to questions: <http://erdos.math.louisville.edu/macgroup/ >> <http://erdos.math.louisville.edu/macgroup/>> > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=CSgrec0rUOmPzj_A6yZgrxupzEyty9T2p4CdzJ2Ro8o&s=EGMrHCuQJqjS_6w19vRWhePh_CWIpR11AnysZ90KTis&e=> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
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