John,

I have the AT&T app too. I’m with you.


> On Nov 30, 2018, at 12:20 PM, John Robinson <profilecoven...@icloud.com> 
> wrote:
> 
> Harry,
> 
> Oh I’m your understudy…we haven’t answered a phone call in years unless the 
> phone announces someone we know…it goes to voicemail and if it’s important 
> they will leave a message…AND, AT&T has an iPhone app that allows me to view 
> those voices mails messages as text…it is very good at getting the 
> translation darn near perfect….and of course I can view them from any 
> location, I don’t have to be home to retrieve the call.  Once I view the 
> message it’s erased from the phone as well.  If the translation is garbled 
> then I can still listen to the voice recording.  
> 
> I keep the landline due to the ADT alarm system that has to have good 
> connectivity to work properly…and ADT also text me as soon as someone enters 
> the home so I know who is there and when they leave as they send me another 
> text…the log has all activity to view…it’s really a good system…it’s actually 
> costing me nothing as the monthly fee is offset 100% with the discount on my 
> homeowners insurance..
> 
> I never answer a call on the iPhone unless I know who it is…I “tap” the face 
> of the Apple Watch, which silences the ring yet allows the caller to leave a 
> message if they wish…
> 
> All this really cuts down on time and stress of others using my time…
> 
> John
> 
> 
> 
>> On Nov 30, 2018, at 1:02 PM, Harry Jacobson-Beyer <harr...@me.com 
>> <mailto:harr...@me.com>> wrote:
>> 
>> So why do you answer their calls. I NEVER answer a phone unless I know who 
>> is calling.
>> 
>> But I do appreciate your stringing them along.
>> 
>> :-)
>> 
>> 
>>> On Nov 30, 2018, at 11:06 AM, William Micou <derby...@mac.com 
>>> <mailto:derby...@mac.com>> wrote:
>>> 
>>> There’s a great podcast where they try to research one of these ‘support’ 
>>> centers. 
>>> Podcast is “Reply All”, and look for episodes #102 & #103 called ‘Long 
>>> Distance’. 
>>> I too have fun with those calls. I act really excited that they found a 
>>> problem and I’m so thankful that they want to help me.  Eventually I tell 
>>> them I have no Window system. 
>>> Bill
>>> 
>>> "It’s the sides of the mountain which sustain life, not the top.”
>>> 
>>> On Nov 30, 2018, at 11:35 AM, John Robinson <profilecoven...@icloud.com 
>>> <mailto:profilecoven...@icloud.com>> wrote:
>>> 
>>>> Funny, love to toy with them and glad the bad guys are being arrested…how 
>>>> many folks go along with them and get suckered….
>>>> 
>>>> John
>>>> 
>>>> 
>>>> 
>>>>> On Nov 30, 2018, at 11:31 AM, Lee Larson <leelar...@me.com 
>>>>> <mailto:leelar...@me.com>> wrote:
>>>>> 
>>>>> Over the last few years I’ve been sometimes annoyed and sometimes amused 
>>>>> by the frequent calls from “Microsoft Technical Support” about “problems 
>>>>> with my Windows computer.”
>>>>> 
>>>>> The calls always begin with someone speaking in a heavy Indian accent 
>>>>> saying something like “Hello, this is Edward from Microsoft Technical 
>>>>> Support. We have detected problems with your computer.”
>>>>> 
>>>>> Just for fun, I usually ask “How do you know it’s my computer?”
>>>>> 
>>>>> Edward: “We have extensive security monitoring and have matched it with 
>>>>> the number under which you registered Windows.”
>>>>> 
>>>>> At this point, I go in one of several directions.
>>>>> 
>>>>> If I’m in a hurry, I say something like "But I have no Windows 
>>>>> computers.” Or I ask “Does your mother know you’re a criminal?” These are 
>>>>> usually answered by a quick click.
>>>>> 
>>>>> If I’m not in a hurry, I’ll play stupid to see how long I can keep 
>>>>> “Edward” on the line by having trouble with my computer.
>>>>> 
>>>>> A while back, I fired up VirtualBox on my Linux machine and opened a 
>>>>> Windows VM, just to see what they would do. I connected to the Web site 
>>>>> they suggested and watched lots of traffic as they “diagnosed” my 
>>>>> problems. There were lots of changes to the Windows registry. After a 
>>>>> short time, they came back and suggested things could be fixed for $150. 
>>>>> At that point, I used my mother-criminal line, hung up and deleted the 
>>>>> Windows VM from the Linux machine.
>>>>> 
>>>>> This has been going on for years and I’ve often wondered why Microsoft 
>>>>> put up with it. According to ZDNet, it looks like they finally hit the 
>>>>> breaking point.
>>>>> 
>>>>>> New Delhi police have arrested 63 suspects in the last two months 
>>>>>> working and operating 26 call centers that were engaging in tech support 
>>>>>> scams, posing as tech support staff at Microsoft, Google, Apple, and 
>>>>>> other major tech companies. The raids on Delhi-based call centers have 
>>>>>> taken place over the last two months, Microsoft said. Police first 
>>>>>> raided 10 call centers and arrested 24 people in October, and then 
>>>>>> raided 16 other call centers and made 39 more arrests this week. 
>>>>> 
>>>>>> Microsoft said its staff received over 7,000 victim reports associated 
>>>>>> with the 16 call centers raided this week, from over 15 countries. Users 
>>>>>> reported paying between $100 and $500 for unnecessary tech support 
>>>>>> services and products. The raids resulted in the seizure of substantial 
>>>>>> evidence including call scripts, live chats, voice call recordings and 
>>>>>> customer records from tech support fraud operations, Microsoft said. The 
>>>>>> Delhi police's crackdown on tech support call centers came after 
>>>>>> Microsoft filed legal complaints earlier this year. Microsoft has been 
>>>>>> collecting customer complaints about tech support scams since 2014, via 
>>>>>> its "Report a technical support scam" portal.
>>>>> 
>>>>> L^2
>>>>> 
>>>>> ---
>>>>> ‌Lee Larson‌
>>>>> ‌leelar...@me.com <mailto:leelar...@me.com>‌
>>>>> 
>>>>> ‌Glory awaits, gentlemen. In the words of General Tacticus, 'Let us take 
>>>>> history by the scrotum.' Of course, he was not a very honourable fighter. 
>>>>> ‌— Terry Pratchett
>>>>> ‌Jingo‌
>>>>> 
>>>>> ‌‌‌
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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