On 21/10/2012, at 11:55 PM, LuKreme wrote:

> Ashley Aitken squawked out on Sunday 21-Oct-2012@02:36:05
>> Thanks for your reply and suggestions.
>> 
>> On 21/10/2012, at 3:01 PM, LuKreme wrote:
>> 
>>> Hmm. How did you restore the backups from TimeMachine and are you doing 
>>> anything 'odd' in restoring them to the iPad?
>> 
>> I just copied in the Finder (drag and drop) into a folder, added something 
>> to the folder name (so it didn't clash with a later backup) and then put it 
>> into the MobileSync/Backup directory where they go.  Nothing special, all 
>> seems normal in iTunes etc.
> 
> So you have in the MobileSync/Backup directory a folder that YOU named, and 
> the backup folder inside of that?

Almost like that (if I understand you correctly).

> 
> Might be silly, but have you tried putting the backup you want to restore at
> 
> MobileSync/Backups/<UDID>
> 
> with nothing else at all there? no extra characters.

I will try that but I'm not sure it will matter. There are already a number of 
Apple created MS/B/<UDID>extra_characters for backups of same device on 
different days/times.  Sometimes Backup seems to overwrite the backup and 
others it creates a backup with extra characters after the UDID.

> I seem to recall having to do this with my original iPhone 3GS at one point, 
> where I could not restore the folder unless it was in exactly the right spot 
> with exactly the right name.

I will try, thank you for the suggestion. 

>>> Have you tried resetting the iPad to 'new' and then restoring? do you have 
>>> iCloud backups?
>> 
>> Yes reset to new, no luck, and I don't use iCloud backups.
> 
> Ah. Well, iCloud backups are good (and quite small if you are smart and 
> exclude music/photos from them).

I'm not up with iCloud yet, just moved at the last moment.

> When you reset it to new I meant, setup the iPad as a new iPad, go through 
> all the steps to where it is usable, then go in to the settings and reset it 
> completely.

I think I did that but will look try and do exactly as you said.

>> I have restored ok before but this iPad seems to have gotten into a state 
>> that can't be restored.  I noted one of the Omnigraffle document plist files 
>> was empty when it shouldn't have been, so I put something from another plist 
>> into it but still no success.  
> 
> huh.

I think something got screwed in this particular Omnigraffle document that is 
causing it not to be able to be restored successfully, i.e. the mkdir is 
failing just for a folder of this document.  A considerable amount of the 
restore seems to go fine until this point (not that I can really tell from the 
iPad).

>> Perhaps in a future version of iTunes we will be able to restore just a 
>> particular application (or not) from a backup - that would solve my problem. 
>>  Alternatively, if I could just tell iTunes to ignore this error and keep 
>> restoring, I think I would be good.
> 
> If you have figured out which folder is the omnigraffle one, go back to your 
> earliest backup with that folder and put it into the backup you're trying to 
> restore?

That's a good idea, but I haven't used Omnigraffle on the iPad much so I may 
have to go back quite a way, and then the manifest.mbdb may not match as 
mentioned.

>> My hope it that Apple may have tools (or some way) to do this.  It was 
>> beyond the capability of the Apple Store Genius and his boss (they suggested 
>> hardware failure but I doub that).  I am going to ring AppleCare.
> 
> Do you have an entirely different backup you can try to restore? That would 
> tell you if it was hardware (an iphone backup, a backup from a  different 
> iPad).

Not really, at least not with iOS5, I will see though, another good idea.  

The Apple Store Genius (not really a Genius because I booked an iPad 
appointment and they don't get really Geniuses - apparently you have to make a 
Mac appointment to get a real Genius) suggested his guru out back thought it 
might be a hardware problem because the final error iTunes gives is -1 (which 
some Apple Support doc suggests may be hardware).  Personally, I think -1 is 
just the error iTunes flags when it doesn’t know anything more about the error.

> For reference, here is the format of the Manifest.mdbd file:
> 
> <http://code.google.com/p/iphonebackupbrowser/wiki/MbdbMbdxFormat>

I've used iPhone Backup Browser (icky mono app that requires mono and X 
installed) and the much better (free trial) iBackupBot.  These allow minimal 
editing of files in backup but not really the manifest itself.  

Will keep trying, thanks for the suggestions.

Cheers,
Ashley,



--
Ashley Aitken
Perth, Western Australia
mrhatken at mac dot com
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