You can try the following, which may or may not work.

Open System Preferences / Spotlight.  Go to the Privacy tab.  Drag the icon of 
your hard drive into the box.  Confirm when it nags you about that.  Leave it 
in there 30 seconds or so, then take it out.  That will cause a complete 
Spotlight re-index of your drive, which is known to cure certain types of App 
Store colic.

The reason it may not work is that the iWork suite seems to have a 
serial-number-ish validation protocol attached to it in addition to the usual 
App Store tracking, and this procedure may be insufficient to address that.


On Dec 23, 2014, at 1:46 PM, Carl Hoefs <[email protected]> wrote:

> We have a new Mac mini and in the App Store it wants us to update Pages.
> So one of the students entered his Apple ID and it popped up a panel
> saying:
> 
>    * Update Unavailable with This Apple ID *
>  This update is not available for this Apple ID either
>  because it was bought by a different user or the item
>  was refunded or cancelled.
> 
> But... there's no way provided to log into a different Apple ID!  Pressing
> the "Update" button again just brings up the same idiot box skipping the
> login step.
> 
> So I log the student out, log into my account, enter my Apple ID, and now
> a panel pops up and says: "Unknown Error." with a button on the panel that
> says "Sign In", so I click on it. Guess what? Another panel!
> 
>    * We could not complete your request. *
>  There was an error in the App Store. Please
>  try again later. (4)
> 
> Am I the only one having this lovely user experience?
> -Carl
> 
> 
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