Thank you very much. I really appreciate the help (and so quickly). I will try this when I get to work tomorrow.
Gregg > On Apr 6, 2017, at 7:03 PM, Macs R We <[email protected]> wrote: > > When I've seen this behavior before, it's because I had Mail open to a piece > of HTML mail which was so malformatted that it broke Mail's renderer. > > The way out is as follows: > > Quit Mail. Relaunch Mail with the shift key down. That will cause it not to > automatically select the same piece of mail. > > Find the piece of mail that's breaking Mail's brain. This will probably > require you to walk into the same trap, so when it happens, just remember > which one it was and then start over. > > Find the dimple on the pane separator that separates the message list from > the message text. Drag it to entirely close the message text area leaving > only the list. This will keep the renderer from running. > > Now that you know which piece of mail is the culprit, select that mailbox, > but NOT the message. > > Select the message before the bad one; hold down shift; then select the > message after it. Trash all three. That keeps Mail from even trying to > inspect the bogey. > > Now go into the Trash mailbox and undelete the two good messages. > > Return to the mailbox and re-reveal the text area. > >> On Apr 6, 2017, at 2:28 PM, Dinse, Gregg (NIH/NIEHS) [C] >> <[email protected]> wrote: >> >> Hi, >> >> Every time I try to open Apple Mail, it crashes. My wild guess is that the >> issue is related to a corrupted file. >> >> I had been copying mailboxes from the "On My Mac" section to a new folder in >> the Inbox section. The copying was going fine for a while and then stopped >> part way through one of the mailboxes. At some point, I forced Apple Mail >> to quit because it was stuck. Now when I try to open Apple Mail, it begins >> the start up process and then shows a panel that says "Ignore" or "Report" >> or "Reopen". If I click "Ignore" and then try again, I get the same panel. >> If I click "Report" and send information to Apple, the Mail app remains >> closed. If I click "Reopen", then I get the same panel. So, no choice >> allows me to open Apple Mail. When it begins the start up process, I can >> see the Mail window for a second (before Mail quits) and the "problem" >> mailbox is highlighted. >> >> I tried logging out and rebooting, but neither helped. I tried removing the >> 4 mail .plist files in my Library/Mail/Preferences folder, but that did not >> help. I even deleted the mailbox that I think may be the culprit, but that >> did not help. >> >> Is there a file I can delete so that Apple Mail does not "remember" to start >> by opening that mailbox, and instead points to some default like the Inbox? >> >> Does anyone have any other suggestions? >> >> Thanks in advance for any help. >> >> Gregg _______________________________________________ MacOSX-talk mailing list [email protected] http://www.omnigroup.com/mailman/listinfo/macosx-talk
