This is strange. I'm running Yosemite myself, and I did test this behavior before mailing it to you – it worked for me.
You can try the following: open keychain access and change the stored password to the Mail account that is giving you problems. Assuming it is an IMAP account, this might prevent Mail from trying to render the bad message, though if it is already stored in local cache it may not work. Another approach would be to use the accounts pane in system preferences and completely erase all knowledge of that email account – That may affect mail early enough in the start up process to drop that account entirely before trying to render anything left over in it. Again, you should only do this with an IMAP account, because if you do it with a pop account you will lose a bunch of mail. > On Apr 7, 2017, at 7:29 AM, Dinse, Gregg (NIH/NIEHS) [C] > <[email protected]> wrote: > > I tried what you suggested, but it did not work. I held down the shift key > while trying to start Apple Mail, but I got the same panel with the choices > of Ignore, Report, or Reopen. I still can't get Mail to start. I tried > deleting the offending submailbox and even the mailbox, but that did not help. > > Do you have any other suggestions? > > Thanks, > > Gregg > > On 04/06/2017, 7:03 PM, "Macs R We" <[email protected]> wrote: > > When I've seen this behavior before, it's because I had Mail open to a > piece of HTML mail which was so malformatted that it broke Mail's renderer. > > The way out is as follows: > > Quit Mail. Relaunch Mail with the shift key down. That will cause it not > to automatically select the same piece of mail. > > Find the piece of mail that's breaking Mail's brain. This will probably > require you to walk into the same trap, so when it happens, just remember > which one it was and then start over. > > Find the dimple on the pane separator that separates the message list from > the message text. Drag it to entirely close the message text area leaving > only the list. This will keep the renderer from running. > > Now that you know which piece of mail is the culprit, select that mailbox, > but NOT the message. > > Select the message before the bad one; hold down shift; then select the > message after it. Trash all three. That keeps Mail from even trying to > inspect the bogey. > > Now go into the Trash mailbox and undelete the two good messages. > > Return to the mailbox and re-reveal the text area. > >> On Apr 6, 2017, at 2:28 PM, Dinse, Gregg (NIH/NIEHS) [C] >> <[email protected]> wrote: >> >> Hi, >> >> Every time I try to open Apple Mail, it crashes. My wild guess is that the >> issue is related to a corrupted file. >> >> I had been copying mailboxes from the "On My Mac" section to a new folder in >> the Inbox section. The copying was going fine for a while and then stopped >> part way through one of the mailboxes. At some point, I forced Apple Mail >> to quit because it was stuck. Now when I try to open Apple Mail, it begins >> the start up process and then shows a panel that says "Ignore" or "Report" >> or "Reopen". If I click "Ignore" and then try again, I get the same panel. >> If I click "Report" and send information to Apple, the Mail app remains >> closed. If I click "Reopen", then I get the same panel. So, no choice >> allows me to open Apple Mail. When it begins the start up process, I can >> see the Mail window for a second (before Mail quits) and the "problem" >> mailbox is highlighted. >> >> I tried logging out and rebooting, but neither helped. I tried removing the >> 4 mail .plist files in my Library/Mail/Preferences folder, but that did not >> help. I even deleted the mailbox that I think may be the culprit, but that >> did not help. >> >> Is there a file I can delete so that Apple Mail does not "remember" to start >> by opening that mailbox, and instead points to some default like the Inbox? >> >> Does anyone have any other suggestions? >> >> Thanks in advance for any help. >> >> Gregg > > _______________________________________________ MacOSX-talk mailing list [email protected] http://www.omnigroup.com/mailman/listinfo/macosx-talk
