On the other hand, if it's clearly your hardware, you may have a much easier time of wangling a free repair or replacement from Apple.
> On Jan 8, 2020, at 1:45 PM, Dinse, Gregg (NIH/NIEHS) [C] > <[email protected]> wrote: > > > Thanks for the suggestion. I should be able to do this, but probably not > today. I never even thought about the hardware being the problem. That is > upsetting. > > Gregg > > From: Macs R We <[email protected]> > Date: Wednesday, January 08, 2020 at 3:40 PM > To: "Dinse, Gregg (NIH/NIEHS) [C]" <[email protected]> > Cc: "[email protected]" <[email protected]> > Subject: Re: problem with Calculator app > > What's scary about this is that the response "not a number" is often a > response directly from the hardware. > > If, like me, you are lucky enough to have on hand an external drive with > relatively virgin copies of various Apple operating systems, you could boot > one of them and see if you get the same result. It's possible that you will > get this result no matter which operating system you boot on that hardware, > whereas if you take the same drive and boot someone else's Mac with it, you > may get proper results. That would pretty definitively show that the problem > is your chip. > > On Jan 8, 2020, at 12:49 PM, Dinse, Gregg (NIH/NIEHS) [C] > <[email protected]> wrote: > > Hi, > > I am running the latest version of Mojave (10.14.6) on a fairly new iMac. > Using the Scientific view in the Calculator app, I tried to evaluate exp(-1) > and it said "Not a number". I tried several other negative values and none > worked, even though they certainly should. When I tried taking 10 to the -1 > power, I got the correct result (0.1), but for some reason it has a problem > raising "e" (the base for natural logarithms) to a negative power. > > I tried quitting the app, but that did not help. I tried rebooting my mac, > but that did not help. I contacted our support group and they said the only > thing they could do is to reinstall the operating system, which seems like a > drastic step. And exp(-1) worked just fine on the support person's mac. > > Is there anything else that someone can suggest, short of reinstalling the > OS? The support person said that we could not simply replace the Calculator > app because it was part of the OS. Any thoughts? > > Thanks, > > Gregg >
_______________________________________________ MacOSX-talk mailing list [email protected] https://www.omnigroup.com/mailman/listinfo/macosx-talk
