Oh no, that’s a very typical restore time. I’ve done countless factory 
resets/factory restores on all manner of iOS devices and it can take up to an 
hour sometimes. iTunes has to download a device-specific multi-gigabyte image, 
process it internally, install it on the device, etc.

It’s not a quick process.

----
Andy Ringsmuth
[email protected]

> On Jan 21, 2020, at 6:57 PM, Macs R We <[email protected]> wrote:
> 
> If the Restore screen took 20 minutes, I'm thinking your hardware is beyond 
> hope. It should be ROM-level quick.
> 
>> On Jan 21, 2020, at 10:48 AM, Carl Hoefs <[email protected]> 
>> wrote:
>> 
>> Yes, I'm now following the directions given in HT204306 (hold down Home 
>> button; connect to Mac; wait for Recovery screen).
>> 
>> It took about 20 minutes of holding down the Home button before the Restore 
>> screen appeared, but it did! And now, after clicking about half a dozen 
>> Restore buttons, iTunes actually seems to be working on the restore...
>> 
>> Wish me luck!
>> 
>> -Carl
>> 
>> 
>>> On Jan 21, 2020, at 10:40 AM, Macs R We <[email protected]> wrote:
>>> 
>>> At this point, I think your only hope is to go through the reinitialization 
>>> steps and try to reload the OS. If that fails, the unit is toast.
>>> 
>>>> On Jan 21, 2020, at 10:09 AM, Carl Hoefs <[email protected]> 
>>>> wrote:
>>>> 
>>>> 
>>>>>> On Jan 21, 2020, at 7:50 AM, Andy Ringsmuth <[email protected]> wrote:
>>>>>> 
>>>>>> 
>>>>>>> On Jan 20, 2020, at 10:58 PM, Carl Hoefs 
>>>>>>> <[email protected]> wrote:
>>>>>> 
>>>>>> Thanks for the feedback, guys. If it's just a battery issue, I'll likely 
>>>>>> give it a go. But really, shouldn't it be able to boot up without 
>>>>>> hanging when connected to power (5V 3.5A)? If so, it's more than the 
>>>>>> battery and probably not worth it.
>>>>>> 
>>>>>> -Carl
>>>>> 
>>>>> Carl,
>>>>> 
>>>>> Did you try plugging it directly into a Mac and see if it’ll show up in 
>>>>> iTunes? Or see if anything at all happens? Perhaps it needs to be factory 
>>>>> reset with a fresh iOS installed on it, which you can do via computer.
>>>>> 
>>>> 
>>>> Andy,
>>>> 
>>>> Okay, when I connect the iPad directly into a Mac USB port, the iPad icon 
>>>> does not show up on the iTunes GUI, but (eventually) an alert panel pops 
>>>> up telling me to unlock the iPad with a passcode. The passcode panel never 
>>>> shows up on the iPad, just the Apple logo with a frozen circular activity 
>>>> icon, so there's no way I can unlock it, nor would it likely stay up long 
>>>> enough to do anything with it in iTunes because after a minute or so the 
>>>> iPad reboots itself. In this state is there a way to reset it? 
>>>> 
>>>> I guess this means the iPad itself is toast, and it's not just a battery 
>>>> issue?
>>>> 
>>>> -Carl
>>>> 
>>>> _______________________________________________
>>>> MacOSX-talk mailing list
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>>>> https://www.omnigroup.com/mailman/listinfo/macosx-talk
>>> 
>> 
> 
> -- 
>   Macs R We -- Personal Macintosh Service and Support
>     in the Wickenburg and far Northwest Valley Areas.
>                             http://macsrwe.com
> 

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