Hi, It's always recommended to backup your data before doing this but, to be honest, I've done it many, many times without backing up and have never had any problems. Now that I've said that, I'll probably have an issue next time.
Later... Tim Kilburn Fort McMurray, AB Canada On Apr 18, 2014, at 1:36 PM, Jessica <[email protected]> wrote: > Do you loose any information? Is it necessary to backup tule data before > hand? I am just curious. > > Sent from my iPhone > > On Apr 18, 2014, at 3:28 PM, Tim Kilburn <[email protected]> wrote: > >> Hi, >> >> OK, here you go... >> >> 1. Close all windows and quit all applications. >> 2. Up to the Apple menu. >> 3. Down to Restart. >> >> As you hear the startup chime, press down the cmd key and the "r" key >> simultaneously. You can get yourself ready while the computer is going >> through the motions of shutting down so that your fingers are ready when the >> startup chime sounds. >> >> 4. Hold down those keys for about 3 or 4 seconds after the startup chime >> ends then release. >> 5. Wait for at least one minute then try pressing cmd-f5 to see if VO will >> start. If it doesn't start, then wait a another 30 seconds or so and try >> turning VO on again. >> 6. Once it's on, VO-space on the Continue button to choose English as your >> language or change as needed. >> >> On occasion, I've seen it where the Language Chooser doesn't appear, if >> that's the case, then you'll be at the Recovery dialog. >> >> 7. Interact with the Table and choose re-Install. >> 8. Stop Interacting with the Table then navigate to the continue button and >> press it with VO-space. >> 9. Follow the prompts to complete the installation. >> >> It will likely ask for your Apple ID and confirm that you really want to do >> this. It will also ask you to agree to all the license terms, you know, >> giving up your first born and such. After all that, it will download the >> installer from the AppStore and go through the re-installation process. It >> should restart after a while and you may need to turn VO back on so that you >> can determine its progress. After everything is done, it hopefully will be >> back to normal. >> >> Good luck. >> >> Later... >> >> >> Tim Kilburn >> Fort McMurray, AB Canada >> >> On Apr 18, 2014, at 12:39 PM, Jane <[email protected]> wrote: >> >>> Can you walk me through the re-install? I haven't had to do that in a >>> *looong* time. >>> >>> Jane >>> >>> >>> >>> >>> On Apr 18, 2014, at 1:34 AM, Tim Kilburn <[email protected]> wrote: >>> >>>> Hi, >>>> >>>> That's a good idea Cara. I've seen that happen in the past when I've >>>> forgot to turn cursor tracking back on with VO-shift-f3 after doing >>>> whatever. It did cause these sorts of frustrations that didn't seem >>>> logical. Certainly worth a try. >>>> >>>> Later... >>>> >>>> Tim Kilburn >>>> Fort McMurray, AB Canada >>>> >>>> On Apr 17, 2014, at 9:38 PM, Cara Quinn <[email protected]> wrote: >>>> >>>>> Hi Jane, >>>>> >>>>> Out of curiosity, have you checked your cursor tracking settings? It >>>>> sounds like your VO cursor might be routed to your mouse pointer. >>>>> >>>>> This is just a guess but it might be worth a look before you go the route >>>>> of a reinstall. >>>>> >>>>> HTH >>>>> >>>>> >>>>> Cara :) >>>>> --- >>>>> iOS design and development - LookTel.com >>>>> --- >>>>> View my Online Portfolio at: >>>>> >>>>> http://www.onemodelplace.com/CaraQuinn >>>>> >>>>> Follow me on Twitter! >>>>> >>>>> https://twitter.com/ModelCara >>>>> >>>>> On Apr 17, 2014, at 4:44 PM, Jane <[email protected]> wrote: >>>>> >>>>> If I do this, am I going to have to somehow re-authorize thiwcomputer? I >>>>> think I have maybe one authorization left. >>>>> >>>>> Jane >>>>> >>>>> >>>>> >>>>> >>>>> On Apr 17, 2014, at 7:26 PM, Tim Kilburn <[email protected]> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> That should be the one. It's starting to look like you may need to do a >>>>>> re-install. I wouldn't go the total clean install route yet. You could >>>>>> try the "Re-install" option in the Recovery partition. This would >>>>>> install the newest MacOS onto your system, hopefully fixing any issues >>>>>> that exist. A good backup is preferred prior to attempting this but it >>>>>> is quicker and less problematic than a clean install. I think it's >>>>>> worth a try for you. >>>>>> >>>>>> Let me know if you need assistance getting started with this if you >>>>>> choose to go this way. >>>>>> >>>>>> Later... >>>>>> >>>>>> Tim Kilburn >>>>>> Fort McMurray, AB Canada >>>>>> >>>>>> On Apr 17, 2014, at 2:46 PM, Jane <[email protected]> wrote: >>>>>> >>>>>>> Are you talking about the BAttery plugin under Menu Extras? It won't >>>>>>> let me open that. Or do I need to look elsewhere in the Core SErvices >>>>>>> folder? >>>>>>> >>>>>>> Jane >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Apr 17, 2014, at 3:32 PM, Tim Kilburn <[email protected]> wrote: >>>>>>> >>>>>>>> Hmmm. I wouldn't bother doing another repair after this, as some >>>>>>>> items just don't seem to repair themselves. How about you try the >>>>>>>> following: >>>>>>>> >>>>>>>> * Go to your Finder. >>>>>>>> * Open your Macintosh HD >>>>>>>> * Open the System folder. >>>>>>>> * Open the Library folder >>>>>>>> * Open the Core Services folder. >>>>>>>> * Open the Battery item. >>>>>>>> >>>>>>>> Now try accessing your Menu Extras again with VO-m-m and see if the >>>>>>>> Battery Status menu is available. If it is, then do the same process >>>>>>>> to get some of the other extras back onto the Status Menus. If that >>>>>>>> doesn't do it, let me know. >>>>>>>> >>>>>>>> Later... >>>>>>>> >>>>>>>> Tim Kilburn >>>>>>>> Fort McMurray, AB Canada >>>>>>>> >>>>>>>> On Apr 17, 2014, at 12:38 PM, Jane <[email protected]> wrote: >>>>>>>> >>>>>>>>> I am repairing permissions for the third tie now and I am down to one >>>>>>>>> permission that needs to be repaired. Interestingly, it has nothing >>>>>>>>> to do with Status menus. It has to do with Safari. I still can't >>>>>>>>> access the extra menus, though. >>>>>>>>> Jane >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Apr 17, 2014, at 11:07 AM, Tim Kilburn <[email protected]> wrote: >>>>>>>>> >>>>>>>>>> Hi, >>>>>>>>>> >>>>>>>>>> Don't rush to the reformat, that is a drastic and usually >>>>>>>>>> unnecessary task. Try to do a repair permissions first. To do so... >>>>>>>>>> >>>>>>>>>> * Go to the Finder. >>>>>>>>>> * Press cmd-shift-u to open the Utilities folder. >>>>>>>>>> * Navigate to the Disk Utility app and open it. >>>>>>>>>> * From the table of disks, select your Macintosh HD. >>>>>>>>>> * Stop Interacting with the table and select the First Aid tab. >>>>>>>>>> * Navigate to the Repair Disk Permissions button and press it with >>>>>>>>>> VO-space. >>>>>>>>>> * Wait patiently as it does its task. >>>>>>>>>> >>>>>>>>>> Sometimes this needs performed more than once to fix most permission >>>>>>>>>> errors. In some cases, you'll need to perform this from the >>>>>>>>>> Recovery Partition, but I'll wait to see if this does the job first. >>>>>>>>>> By the way, what exactly happens when you press the VO-m-m command? >>>>>>>>>> Is there an alert sound or simply takes you somewhere but no Menu >>>>>>>>>> Extras are available. >>>>>>>>>> >>>>>>>>>> Later... >>>>>>>>>> >>>>>>>>>> Tim Kilburn >>>>>>>>>> Fort McMurray, AB Canada >>>>>>>>>> >>>>>>>>>> On Apr 16, 2014, at 4:16 PM, Jane <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>>> Yep, I have tried with both. It doesn't work I bet I am going to >>>>>>>>>>> have to reformat and re-install once I have stuff backed up, *sigh* >>>>>>>>>>> >>>>>>>>>>> Jane >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Apr 16, 2014, at 6:13 PM, John Panarese <[email protected]> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>>> Are you using VO-m twice or control-F8 to get to the status >>>>>>>>>>>> menus? This is not typical behavior. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Take Care >>>>>>>>>>>> >>>>>>>>>>>> John D. Panarese >>>>>>>>>>>> Director >>>>>>>>>>>> Mac for the Blind >>>>>>>>>>>> Tel, (631) 724-4479 >>>>>>>>>>>> Email, [email protected] >>>>>>>>>>>> Website, http://www.macfortheblind.com >>>>>>>>>>>> >>>>>>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and >>>>>>>>>>>> 10.8 Mountain Lion >>>>>>>>>>>> >>>>>>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>>>>>>>>> >>>>>>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Apr 16, 2014, at 6:11 PM, Jane <[email protected]> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Hi there. >>>>>>>>>>>>> I tried both cycling VO off and on and a re-start of this >>>>>>>>>>>>> computer. It didn't make a difference. Any other thoughts? >>>>>>>>>>>>> >>>>>>>>>>>>> Jane >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> On Apr 16, 2014, at 6:00 PM, Tim Kilburn <[email protected]> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Hi, >>>>>>>>>>>>>> >>>>>>>>>>>>>> I would just suggest either cycling VO off then on or restarting >>>>>>>>>>>>>> your Mac. This is not normal behaviour so, something has become >>>>>>>>>>>>>> confused. The cycling off/on of VO may do the trick but the >>>>>>>>>>>>>> restart is best and if that doesn't fix it, then post again. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Later... >>>>>>>>>>>>>> >>>>>>>>>>>>>> Tim Kilburn >>>>>>>>>>>>>> Fort McMurray, AB Canada >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Apr 16, 2014, at 3:19 PM, Robert C <[email protected]> >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> Funny this comes up today for I just ran into the same issue >>>>>>>>>>>>>>> except I could not bring up the menu bar and control f3 did not >>>>>>>>>>>>>>> work. Had to restart the Mac. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Quote of the nanosecond . . . >>>>>>>>>>>>>>> "Be lions roaring through the forests of knowledge." >>>>>>>>>>>>>>> --Bahá'í Scriptures >>>>>>>>>>>>>>> Robert & Annie Yanni ke7nwn >>>>>>>>>>>>>>> E-mail- >>>>>>>>>>>>>>> [email protected] >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 4/16/2014 11:18 AM, Jane wrote: >>>>>>>>>>>>>>>> I can't seem to get to my Status menu things at all. VO-m >>>>>>>>>>>>>>>> twice doesn't work. None of the trackpad commands seem to >>>>>>>>>>>>>>>> work. I guess it is there, somewhere, but I can't access it. >>>>>>>>>>>>>>>> Do any of you have ideas? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Jane >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>>> it, send an email to >>>>>>>>>>>>>>> [email protected]. >>>>>>>>>>>>>>> To post to this group, send email to >>>>>>>>>>>>>>> [email protected]. >>>>>>>>>>>>>>> Visit this group at >>>>>>>>>>>>>>> http://groups.google.com/group/macvisionaries. >>>>>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>>>>> To post to this group, send email to >>>>>>>>>>>>>> [email protected]. >>>>>>>>>>>>>> Visit this group at >>>>>>>>>>>>>> http://groups.google.com/group/macvisionaries. >>>>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>>>>> send an email to [email protected]. >>>>>>>>>>>>> To post to this group, send email to >>>>>>>>>>>>> [email protected]. >>>>>>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>>>> send an email to [email protected]. >>>>>>>>>>>> To post to this group, send email to >>>>>>>>>>>> [email protected]. >>>>>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>>> send an email to [email protected]. >>>>>>>>>>> To post to this group, send email to >>>>>>>>>>> [email protected]. >>>>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>> send an email to [email protected]. >>>>>>>>>> To post to this group, send email to [email protected]. >>>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to [email protected]. >>>>>>>>> To post to this group, send email to [email protected]. >>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to [email protected]. >>>>>>>> To post to this group, send email to [email protected]. >>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to [email protected]. >>>>>>> To post to this group, send email to [email protected]. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
