How much space do I need to have free on here? I have43.66GB free.

Jane

 


On Apr 18, 2014, at 3:28 PM, Tim Kilburn <[email protected]> wrote:

> Hi,
> 
> OK, here you go...
> 
> 1.  Close all windows and quit all applications.
> 2.  Up to the Apple menu.
> 3.  Down to Restart.
> 
> As you hear the startup chime, press down the cmd key and the "r" key 
> simultaneously.  You can get yourself ready while the computer is going 
> through the motions of shutting down so that your fingers are ready when the 
> startup chime sounds.
> 
> 4.  Hold down those keys for about 3 or 4 seconds after the startup chime 
> ends then release.
> 5.  Wait for at least one minute then try pressing cmd-f5 to see if VO will 
> start.  If it doesn't start, then wait a another 30 seconds or so and try 
> turning VO on again.
> 6.  Once it's on, VO-space on the Continue button to choose English as your 
> language or change as needed.
> 
> On occasion, I've seen it where the Language Chooser doesn't appear, if 
> that's the case, then you'll be at the Recovery dialog.
> 
> 7.  Interact with the Table and choose re-Install.
> 8.  Stop Interacting with the Table then navigate to the continue button and 
> press it with VO-space.
> 9.  Follow the prompts to complete the installation.
> 
> It will likely ask for your Apple ID and confirm that you really want to do 
> this.  It will also ask you to agree to all the license terms, you know, 
> giving up your first born and such.  After all that, it will download the 
> installer from the AppStore and go through the re-installation process.  It 
> should restart after a while and you may need to turn VO back on so that you 
> can determine its progress.  After everything is done, it hopefully will be 
> back to normal.
> 
> Good luck.
> 
> Later...
> 
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Apr 18, 2014, at 12:39 PM, Jane <[email protected]> wrote:
> 
>> Can you walk me through the re-install? I haven't had to do that in a 
>> *looong* time.
>> 
>> Jane
>> 
>> 
>> 
>> 
>> On Apr 18, 2014, at 1:34 AM, Tim Kilburn <[email protected]> wrote:
>> 
>>> Hi,
>>> 
>>> That's a good idea Cara.  I've seen that happen in the past when I've 
>>> forgot to turn cursor tracking back on with VO-shift-f3 after doing 
>>> whatever.  It did cause these sorts of frustrations that didn't seem 
>>> logical.  Certainly worth a try.
>>> 
>>> Later...
>>>  
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On Apr 17, 2014, at 9:38 PM, Cara Quinn <[email protected]> wrote:
>>> 
>>>> Hi Jane,
>>>> 
>>>> Out of curiosity, have you checked your cursor tracking settings? It 
>>>> sounds like your VO cursor might be routed to your mouse pointer.
>>>> 
>>>> This is just a guess but it might be worth a look before you go the route 
>>>> of a reinstall.
>>>> 
>>>> HTH
>>>> 
>>>> 
>>>> Cara :)
>>>> ---
>>>> iOS design and development - LookTel.com
>>>> ---
>>>> View my Online Portfolio at:
>>>> 
>>>> http://www.onemodelplace.com/CaraQuinn
>>>> 
>>>> Follow me on Twitter!
>>>> 
>>>> https://twitter.com/ModelCara
>>>> 
>>>> On Apr 17, 2014, at 4:44 PM, Jane <[email protected]> wrote:
>>>> 
>>>> If I do this, am I going to have to somehow re-authorize thiwcomputer? I 
>>>> think I have maybe one authorization left.
>>>> 
>>>> Jane
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Apr 17, 2014, at 7:26 PM, Tim Kilburn <[email protected]> wrote:
>>>> 
>>>>> Hi,
>>>>> 
>>>>> That should be the one.  It's starting to look like you may need to do a 
>>>>> re-install.  I wouldn't go the total clean install route yet.  You could 
>>>>> try the "Re-install" option in the Recovery partition.  This would 
>>>>> install the newest MacOS onto your system, hopefully fixing any issues 
>>>>> that exist.  A good backup is preferred prior to attempting this but it 
>>>>> is quicker and less problematic than a clean install.  I think it's worth 
>>>>> a try for you.
>>>>> 
>>>>> Let me know if you need assistance getting started with this if you 
>>>>> choose to go this way.
>>>>> 
>>>>> Later...
>>>>> 
>>>>> Tim Kilburn
>>>>> Fort McMurray, AB Canada
>>>>> 
>>>>> On Apr 17, 2014, at 2:46 PM, Jane <[email protected]> wrote:
>>>>> 
>>>>>> Are you talking about the BAttery plugin under Menu Extras? It won't let 
>>>>>> me open that.  Or do I need to look elsewhere in the Core SErvices 
>>>>>> folder?
>>>>>> 
>>>>>> Jane
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On Apr 17, 2014, at 3:32 PM, Tim Kilburn <[email protected]> wrote:
>>>>>> 
>>>>>>> Hmmm.  I wouldn't bother doing another repair after this, as some items 
>>>>>>> just don't seem to repair themselves.  How about you try the following:
>>>>>>> 
>>>>>>> * Go to your Finder.
>>>>>>> * Open your Macintosh HD
>>>>>>> * Open the System folder.
>>>>>>> * Open the Library folder
>>>>>>> * Open the Core Services folder.
>>>>>>> * Open the Battery item.
>>>>>>> 
>>>>>>> Now try accessing your Menu Extras again with VO-m-m and see if the 
>>>>>>> Battery Status menu is available.  If it is, then do the same process 
>>>>>>> to get some of the other extras back onto the Status Menus.  If that 
>>>>>>> doesn't do it, let me know.
>>>>>>> 
>>>>>>> Later...
>>>>>>> 
>>>>>>> Tim Kilburn
>>>>>>> Fort McMurray, AB Canada
>>>>>>> 
>>>>>>> On Apr 17, 2014, at 12:38 PM, Jane <[email protected]> wrote:
>>>>>>> 
>>>>>>>> I am repairing permissions for the third tie now and I am down to one 
>>>>>>>> permission that needs to be repaired. Interestingly, it has nothing to 
>>>>>>>> do with Status menus. It has to do with Safari. I still can't access 
>>>>>>>> the extra menus, though.
>>>>>>>> Jane
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> On Apr 17, 2014, at 11:07 AM, Tim Kilburn <[email protected]> wrote:
>>>>>>>> 
>>>>>>>>> Hi,
>>>>>>>>> 
>>>>>>>>> Don't rush to the reformat, that is a drastic and usually unnecessary 
>>>>>>>>> task.  Try to do a repair permissions first.  To do so...
>>>>>>>>> 
>>>>>>>>> * Go to the Finder.
>>>>>>>>> * Press cmd-shift-u to open the Utilities folder.
>>>>>>>>> * Navigate to the Disk Utility app and open it.
>>>>>>>>> * From the table of disks, select your Macintosh HD.
>>>>>>>>> * Stop Interacting with the table and select the First Aid tab.
>>>>>>>>> * Navigate to the Repair Disk Permissions button and press it with 
>>>>>>>>> VO-space.
>>>>>>>>> * Wait patiently as it does its task.
>>>>>>>>> 
>>>>>>>>> Sometimes this needs performed more than once to fix most permission 
>>>>>>>>> errors.  In some cases, you'll need to perform this from the Recovery 
>>>>>>>>> Partition, but I'll wait to see if this does the job first.  By the 
>>>>>>>>> way, what exactly happens when you press the VO-m-m command?  Is 
>>>>>>>>> there an alert sound or simply takes you somewhere but no Menu Extras 
>>>>>>>>> are available.
>>>>>>>>> 
>>>>>>>>> Later...
>>>>>>>>> 
>>>>>>>>> Tim Kilburn
>>>>>>>>> Fort McMurray, AB Canada
>>>>>>>>> 
>>>>>>>>> On Apr 16, 2014, at 4:16 PM, Jane <[email protected]> wrote:
>>>>>>>>> 
>>>>>>>>>> Yep, I have tried with both. It doesn't work I bet I am going to 
>>>>>>>>>> have to reformat and re-install once I have stuff backed up, *sigh*
>>>>>>>>>> 
>>>>>>>>>> Jane
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> On Apr 16, 2014, at 6:13 PM, John Panarese <[email protected]> 
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>>>  Are you using VO-m twice or control-F8 to get to the status menus? 
>>>>>>>>>>>  This is not typical behavior.
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> Take Care
>>>>>>>>>>> 
>>>>>>>>>>> John D. Panarese
>>>>>>>>>>> Director
>>>>>>>>>>> Mac for the Blind
>>>>>>>>>>> Tel, (631) 724-4479
>>>>>>>>>>> Email, [email protected]
>>>>>>>>>>> Website, http://www.macfortheblind.com
>>>>>>>>>>> 
>>>>>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
>>>>>>>>>>> Mountain Lion
>>>>>>>>>>> 
>>>>>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>>>>>> 
>>>>>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> On Apr 16, 2014, at 6:11 PM, Jane <[email protected]> wrote:
>>>>>>>>>>> 
>>>>>>>>>>>> Hi there.
>>>>>>>>>>>> I tried both cycling VO off and on and a re-start of this 
>>>>>>>>>>>> computer. It didn't make a difference. Any other thoughts?
>>>>>>>>>>>> 
>>>>>>>>>>>> Jane
>>>>>>>>>>>> 
>>>>>>>>>>>> 
>>>>>>>>>>>> 
>>>>>>>>>>>> 
>>>>>>>>>>>> On Apr 16, 2014, at 6:00 PM, Tim Kilburn <[email protected]> wrote:
>>>>>>>>>>>> 
>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>> 
>>>>>>>>>>>>> I would just suggest either cycling VO off then on or restarting 
>>>>>>>>>>>>> your Mac.  This is not normal behaviour so, something has become 
>>>>>>>>>>>>> confused.  The cycling off/on of VO may do the trick but the 
>>>>>>>>>>>>> restart is best and if that doesn't fix it, then post again.
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Later...
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Tim Kilburn
>>>>>>>>>>>>> Fort McMurray, AB Canada
>>>>>>>>>>>>> 
>>>>>>>>>>>>> On Apr 16, 2014, at 3:19 PM, Robert C <[email protected]> 
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Funny this comes up today for I just ran into the same issue 
>>>>>>>>>>>>>> except I could not bring up the menu bar and control f3 did not 
>>>>>>>>>>>>>> work. Had to restart the Mac.
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Quote of the nanosecond . . .
>>>>>>>>>>>>>> "Be lions roaring through the forests of knowledge."
>>>>>>>>>>>>>> --Bahá'í Scriptures
>>>>>>>>>>>>>> Robert & Annie Yanni ke7nwn
>>>>>>>>>>>>>> E-mail-
>>>>>>>>>>>>>> [email protected]
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> On 4/16/2014 11:18 AM, Jane wrote:
>>>>>>>>>>>>>>> I can't seem to get to my Status menu things at all. VO-m twice 
>>>>>>>>>>>>>>> doesn't work. None of the trackpad commands seem to work. I 
>>>>>>>>>>>>>>> guess it is there, somewhere, but I can't access it. Do any of 
>>>>>>>>>>>>>>> you have ideas?
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> Jane
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> 
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>>> 
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