That's not true, I updated my display without any problems on windows though. I 
agree with Annie, if we could increase the firmness without connecting it to 
windows then it would be great!

Kawal.

> On 13 May 2014, at 02:49 am, Marianne Denning <[email protected]> wrote:
> 
> It is necessary to send the Focus products into Freedom Scientific for
> any firmware updates.  There is no way anyone can update the Focus
> products at this time.
> 
>> On 5/12/14, Jonathan Mosen <[email protected]> wrote:
>> Hi Gigi and all, I'd like to try and set some expectations regarding what
>> customers should expect from what companies when it comes to Braille
>> displays.
>> Kawl wrote to me a few days ago, and once we got past some terminology, I
>> established what he wanted was the ability to install Focus Blue firmware
>> updates via the Mac.
>> Freedom Scientific presently doesn't produce any Mac software, but I agree
>> that it's not unreasonable to hope that if you've brought some hardware to
>> run on your Mac, you can upgrade it via that Mac. I can't give any
>> commitments at this point but I do want you and the list to know that the
>> request has been passed on and it is being taken seriously. Certainly
>> firmware upgrades are the responsibility of the Braille display
>> manufacturer, whoever that manufacturer is.
>> There is another issue, and that involves some displays apparently not
>> working on certain variations of Mac. In this case, if the device is working
>> properly in all other situations, this is most likely to be an issue for
>> Apple to resolve. Any screen reader developer, in this case VoiceOver,
>> writes their own drivers to interface with a Braille display. The only
>> drivers Freedom Scientific write are for JAWS, which they also produce. From
>> time to time, something may happen which breaks support for certain
>> displays, and naturally this is highly frustrating for those affected.
>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This doesn't
>> help anyone who is having trouble, but it does suggest that the problem may
>> be isolated to certain kinds of Mac, or even certain kinds of Mac produced
>> at a certain time, so Apple Accessibility is your best bet for this. Like
>> any tricky software issue, the more data Apple can get, I'm sure the more
>> likely it will be that they can isolate and ultimately solve the problem.
>> I hope that's of some help.
>> Jonathan
>>> On 12/05/2014, at 1:18 am, Eugenia Firth <[email protected]> wrote:
>>> 
>>> Hi there '
>>> I hope it works, but I might point out that if you call Freedom Scientific
>>> about your braille display like I did and you mention the words Macintosh
>>> computer, you are immediately told to call Apple. They won't even talk
>>> about it, no matter what your question is. I must say they sort of
>>> panicked when I asked about that cd that comes with the Focus 14. I didn't
>>> think it had a Mac installer on it since Apple puts those drives on our
>>> Macs, but I was hoping. I was told immediately no way should I put that cd
>>> in my Mac. They didn't know there was no way I was going to do that unless
>>> it was marked for that or they told me to do it.
>>> 
>>> Regards,
>>> Gigi
>>> 
>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <[email protected]> wrote:
>>>> 
>>>> I have written to Apple and to somebody who works in Freedom scientific
>>>> to see whether or not we can have firmware drivers as Mac installers.
>>>> Hopefully, we will get some results from that soon.
>>>> 
>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen
>>>>> <[email protected]> wrote:
>>>>> 
>>>>> Hi Kawal.
>>>>> 
>>>>> It is good to write to apple. It maybe requires a cooperation between
>>>>> apple and freedom scientiffic to get it to work again.
>>>>> 
>>>>> Best regards Annie.
>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <[email protected]>:
>>>>>> 
>>>>>> I have written to Apple access ability or is it the other way round! To
>>>>>> discuss with Freedom scientific. Hopefully, I will have a response
>>>>>> soon, and will share it with you all. I have also written an email to
>>>>>> Jonathan Mosen to ask him to encourage freedom scientific to put Mac
>>>>>> installers of their products on their website.
>>>>>> 
>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen
>>>>>>> <[email protected]> wrote:
>>>>>>> 
>>>>>>> Hi Kawal.
>>>>>>> 
>>>>>>> I have 2 macs here, on the older mac it works on this mac from 2011 it
>>>>>>> will not load the driver as you said. I can not figure out what's
>>>>>>> going wrong.
>>>>>>> 
>>>>>>> Best regards Annie.
>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <[email protected]>:
>>>>>>>> 
>>>>>>>> it has nothing to do with the model, as the driver is stalled on the
>>>>>>>> bell display successfully. It is when you try and connect this
>>>>>>>> displayed via Bluetooth with the Mac.
>>>>>>>> 
>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <[email protected]>
>>>>>>>>> wrote:
>>>>>>>>> 
>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and it
>>>>>>>>> has updated perfectly. Is this possibly a difference between older
>>>>>>>>> and newer models?
>>>>>>>>> 
>>>>>>>>> Teresa
>>>>>>>>> 
>>>>>>>>> Visualize whirled peas.
>>>>>>>>> 
>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <[email protected]>
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> Hello.
>>>>>>>>>> 
>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will not
>>>>>>>>>> pair to the Mac via Bluetooth as it says Failed to load Driver.
>>>>>>>>>> 
>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility.
>>>>>>>>>> 
>>>>>>>>>> Kawal.
>>>>>>>>>> 
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> 
> -- 
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
> 
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