It is necessary to send the Focus products into Freedom Scientific for any firmware updates. There is no way anyone can update the Focus products at this time.
On 5/12/14, Jonathan Mosen <[email protected]> wrote: > Hi Gigi and all, I'd like to try and set some expectations regarding what > customers should expect from what companies when it comes to Braille > displays. > Kawl wrote to me a few days ago, and once we got past some terminology, I > established what he wanted was the ability to install Focus Blue firmware > updates via the Mac. > Freedom Scientific presently doesn't produce any Mac software, but I agree > that it's not unreasonable to hope that if you've brought some hardware to > run on your Mac, you can upgrade it via that Mac. I can't give any > commitments at this point but I do want you and the list to know that the > request has been passed on and it is being taken seriously. Certainly > firmware upgrades are the responsibility of the Braille display > manufacturer, whoever that manufacturer is. > There is another issue, and that involves some displays apparently not > working on certain variations of Mac. In this case, if the device is working > properly in all other situations, this is most likely to be an issue for > Apple to resolve. Any screen reader developer, in this case VoiceOver, > writes their own drivers to interface with a Braille display. The only > drivers Freedom Scientific write are for JAWS, which they also produce. From > time to time, something may happen which breaks support for certain > displays, and naturally this is highly frustrating for those affected. > I'm using the Focus 40 Blue regularly on a Mac with no issues. This doesn't > help anyone who is having trouble, but it does suggest that the problem may > be isolated to certain kinds of Mac, or even certain kinds of Mac produced > at a certain time, so Apple Accessibility is your best bet for this. Like > any tricky software issue, the more data Apple can get, I'm sure the more > likely it will be that they can isolate and ultimately solve the problem. > I hope that's of some help. > Jonathan > On 12/05/2014, at 1:18 am, Eugenia Firth <[email protected]> wrote: > >> Hi there ' >> I hope it works, but I might point out that if you call Freedom Scientific >> about your braille display like I did and you mention the words Macintosh >> computer, you are immediately told to call Apple. They won't even talk >> about it, no matter what your question is. I must say they sort of >> panicked when I asked about that cd that comes with the Focus 14. I didn't >> think it had a Mac installer on it since Apple puts those drives on our >> Macs, but I was hoping. I was told immediately no way should I put that cd >> in my Mac. They didn't know there was no way I was going to do that unless >> it was marked for that or they told me to do it. >> >> Regards, >> Gigi >> >> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <[email protected]> wrote: >> >>> I have written to Apple and to somebody who works in Freedom scientific >>> to see whether or not we can have firmware drivers as Mac installers. >>> Hopefully, we will get some results from that soon. >>> >>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen >>>> <[email protected]> wrote: >>>> >>>> Hi Kawal. >>>> >>>> It is good to write to apple. It maybe requires a cooperation between >>>> apple and freedom scientiffic to get it to work again. >>>> >>>> Best regards Annie. >>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <[email protected]>: >>>>> >>>>> I have written to Apple access ability or is it the other way round! To >>>>> discuss with Freedom scientific. Hopefully, I will have a response >>>>> soon, and will share it with you all. I have also written an email to >>>>> Jonathan Mosen to ask him to encourage freedom scientific to put Mac >>>>> installers of their products on their website. >>>>> >>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen >>>>>> <[email protected]> wrote: >>>>>> >>>>>> Hi Kawal. >>>>>> >>>>>> I have 2 macs here, on the older mac it works on this mac from 2011 it >>>>>> will not load the driver as you said. I can not figure out what's >>>>>> going wrong. >>>>>> >>>>>> Best regards Annie. >>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <[email protected]>: >>>>>>> >>>>>>> it has nothing to do with the model, as the driver is stalled on the >>>>>>> bell display successfully. It is when you try and connect this >>>>>>> displayed via Bluetooth with the Mac. >>>>>>> >>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and it >>>>>>>> has updated perfectly. Is this possibly a difference between older >>>>>>>> and newer models? >>>>>>>> >>>>>>>> Teresa >>>>>>>> >>>>>>>> Visualize whirled peas. >>>>>>>> >>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <[email protected]> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>> Hello. >>>>>>>>> >>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will not >>>>>>>>> pair to the Mac via Bluetooth as it says Failed to load Driver. >>>>>>>>> >>>>>>>>> Suppose I'll have to send an e-mail to Accessibility. >>>>>>>>> >>>>>>>>> Kawal. >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to [email protected]. >>>>>>>>> To post to this group, send email to >>>>>>>>> [email protected]. >>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to [email protected]. >>>>>>>> To post to this group, send email to >>>>>>>> [email protected]. >>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to [email protected]. >>>>>>> To post to this group, send email to >>>>>>> [email protected]. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- Marianne Denning, TVI, MA Teacher of students who are blind or visually impaired (513) 607-6053 -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
