You could try increasing the volume, as the speaker and headphone volumes are 
controlled separately. I supposed to rule out software entirely, you could boot 
up from something like the recovery partition and see if your headphones work 
there. If that doesn't work, then you may need to take your Mac into the Apple 
store for examination or give Apple a call to set up a repair.

Grant Hardy

On Jan 24, 2015, at 10:43 AM, Alex Hall <mehg...@icloud.com> wrote:

Hi all,
I'm posting this to a couple lists, so sorry if you get it twice.

I'm having a problem with my Macbook Air, and it has me very worried: when I 
plug in headphones, I lose audio. If I unplug them, it comes back. The 
headphones are new, and work in my iPhone, leading me to the disturbing 
conclusion that my Air's audio jack could be bad. The Mac is only three, and 
has really only seen heavy use for a year or so, so I'm not sure how this might 
have happened. I'm hoping it might be software, but I don't know, and I don't 
know how to check. Does anyone know how I might confirm that the problem is 
definitely hardware, and not some crazy software thing? It started a few days 
after I began to play with Audio Hijack, and while that may well be 
coincidence, I'd like to know for sure. It happens even when Audio Hijack isn't 
running, for what that's worth. Any ideas? Thanks.

--
Have a great day,
Alex Hall
mehg...@icloud.com

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