Hi Tim,
I re-downloaded the file just now which had a different file name and got me a 
lot further with installing flash player.
I got as far as agreeing to the license terms. When I press vo space on the "I 
agree" check box to check it, I'm thrown out of the installer and back into 
finder. It's as if I pressed the quit button which I didn't. 
Do you get this problem, and how do you get around it?
Thanks so much.

Lisette

> On 27/03/2015, at 10:12 am, Tim Kilburn <[email protected]> wrote:
> 
> Hi,
> 
> That Installer Helper HTML area should not be empty.  IF you Interact with 
> it, VO usually can read info about what’s going on.  It’s the only area that 
> is usually of any use to you.  If there are any apps open like Safari, 
> Chrome, System Preferences etc, that use Flash in some manner, they will need 
> to be quit, otherwise, Flash won’t finish installing.  As mentioned, I often 
> get a message about FlashBridge Cross Platform needing to be quit and the 
> only way I’ve found to do that is through the Activity Monitor since it is 
> not really an app.
> 
> A few questions:
> 
> • Do you have an item called Flash Player in your System Preferences?
> • If so, what version does it say you have installed?
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Mar 26, 2015, at 14:40, Lisette Wesseling <[email protected]> 
> wrote:
> 
> Hi Tim and anybody else who can help,
> I am having immense difficulty installing flash. Is the installer really 
> buggy or something?
> I'm at the point where I've downloaded the disk image. I open the installer 
> app. I'm warned about this and I continue. I'm asked for my computer username 
> and password which I type in and press enter. I get a window called adobe 
> flash player installer. Next to this is an installer helper html area which 
> is empty. That's all. There's a close button and nothing else, and nothing 
> seems to be installing. 
> I've tried going through system prefs again to re download it. I hit the 
> download link and nothing downloads. Any ideas?
> 
> Lisette
> a 
>> On 27/03/2015, at 7:33 am, Tim Kilburn <[email protected]> wrote:
>> 
>> Hi,
>> 
>> There was a discussion about this just a few days ago on this list.  A few 
>> varied but similar responses.  The basic gist, if it’s Flash,
>> 
>> • Go to System Preferences.
>> • Press on the Flash button.
>> • Select the Advanced pane.
>> • Interact with the Scroll area.
>> • Navigate to the Check Now button and press it.
>> • If there’s an update available, you will be told in a dialog at this 
>> point.  Choose Update.
>> 
>> This will take you into your browser and directly to the latest Flash 
>> installer.  I usually just press tab until the Install Now link is read, 
>> then I press return.  It will then download to your Downloads folder and you 
>> can open the .dmg file and run the installer package from there.  If Safari 
>> or another Flash needing app is running, the installer will pause asking you 
>> to quit them all.  Sometimes there’s a “Force Close All”, sometimes not.  If 
>> the “Flash Bridge Cross Platform” service is running, you’ll need to quit 
>> that process from the Activity Monitor app which is located in the Utilities 
>> folder.
>> 
>> Other than that, the only thing you may need to do is use VO-shift-space to 
>> activate a button while in the Flash Installer as the regular VO-space 
>> doesn’t work for these buttons.
>> 
>> HTH.
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On Mar 26, 2015, at 12:11, Eleanor Roberts 
>> <[email protected]> wrote:
>> 
>> I think it's the Adobi Flash Player, but I'll find out more accurately for 
>> you. Sorry I can't be more  help yet, but quite frankly I don't really know 
>> what he's on about as I don't use it. 
>> 
>> Eleanor 
>> 
>> Sent from my iPad
>> 
>>> On 26 Mar 2015, at 17:00, Tim Kilburn <[email protected]> wrote:
>>> 
>>> Hi,
>>> 
>>> Which Adobe product is he using?
>>> 
>>> Best.
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On Mar 26, 2015, at 09:37, Eleanor Roberts 
>>> <[email protected]> wrote:
>>> 
>>> Hi all 
>>> 
>>> I'm asking this  on behalf of a friend. He has a Mac, and uses Adobi an 
>>> awful lot to listen to media files (radio etc I believe). Anyway, he wants 
>>> to update Adobi but doesn't know how to do it on his Mac using VO, as this 
>>> is the first time he's had to update since getting the computer. So was 
>>> wondering if someone who does know could send me some instructions  whichh 
>>> I could pass on to him on how to do this? 
>>> 
>>> Many thanks. 
>>> 
>>> Eleanor 
>>> 
>>> Sent from my iPad
>>> 
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