I want you all to know about something I just experienced. I was on Twitter within Safari and a “critical service warning” popped up, informing me that a malicious virus had been detected and had attacked my system, and that “we have shut down all of your critical systems to protect any further damage.” The warning went on to give this number: 888 553-4193 and directed me to give a number starting with Mac and ending with several digits. My BS detector was on full alert. I called Apple and told them what was going on. I was informed that this occurs several times a day at least, and that it usually involves adware. When a screen sharing session link was sent, Safari could not find the server, nor could Google Chrome. I was then told to open the MacBook in safe mode, and I thought I could use VoiceOver in safe mode, but it would not come on, and command F5 would not bring it up. The tech support rep handed me over to someone who had more VoiceOver experience. He had me shut down and restart normally, then sent me the ability to screen share by using my apple ID, which made the screen sharing like an application, which enabled me to go to adwaremedic.com <http://adwaremedic.com/>, download adware medic, and run it. This problem appears to be resolved, but I wanted you all to be aware of this incident, as well as to inquire: Isn’t there a way to use VoiceOver in safe mode? Thank you . . . and be careful out there. I was told people have been known to give their credit card numbers to these people thinking they are getting their computers fixed. Christine
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