Rick and donna,

I just got off the phone with apple care with the following.

They did a test with a workout and with voice over running they set a time 
duration of 5 minutes and got the following one half way through the time they 
got a poke and a one tone audible and at the end of the workout they got 
several tones and a couple of pokes.

If you are having issues they said to call

Applecare number 800-275-2273

At this time apple care is doing help issues with the apple watch and if you 
call the accessability phone number they are just going to transfer your call 
to the apple care number I posted above.

HTH

-----Original Message-----
From: [email protected] [mailto:[email protected]] 
On Behalf Of Rick Alfaro
Sent: Thursday, April 30, 2015 08:31
To: [email protected]
Subject: RE: alarm not sounding at end of work-out on apple Watch

I get Donna's dilemma. The problem is that the return period is only 14 days so 
waiting around for a possible solution that may or may not come probably isn't 
advisable for something that's a deal breaker. I haven't received my watch yet 
but when I do I'll be putting it through its paces and if it turns out to be 
too buggy, it's going back within those 14 days.



Best regards,

Rick Alfaro

-----Original Message-----
From: [email protected] [mailto:[email protected]] 
On Behalf Of Daniel Miller
Sent: Thursday, April 30, 2015 12:05 AM
To: [email protected]
Subject: Re: alarm not sounding at end of work-out on apple Watch

Hi Donna, keep in mind this is version 1.0 of the software. I'd give it a 
little bit more time before you automatically write it off as a dealbreaker. 
They may be working on a solution to the issue, if it in fact it's indeed a bug.

Sent from my iPhone

> On Apr 29, 2015, at 7:45 PM, Donna Goodin <[email protected]> wrote:
> 
> Thanks, Doug.  I'll be curious to hear what you find.  I actually called 
> Apple today.  He seemed surprised, but I've tried it using different 
> parameters--with phone, without phone, in-doors, outdoors-- and the results 
> are the same.  This might be a deal-breaker for me.  If one of this device's 
> primary functions is as a fitness device, the alarm to let you know you've 
> reached your goal really needs to work.
> Cheers,
> Donna
>> On Apr 29, 2015, at 10:26 AM, Deb Lewis <[email protected]> wrote:
>> 
>> I haven't done that yet. I'll try it though and report back.
>> 
>>> On 4/29/15, Donna Goodin <[email protected]> wrote:
>>> Hi all,
>>> 
>>> when I do my work-out, I set a time as my goal.  I'm noticing that when the
>>> time is up, there is no alarm.  Have either of you with Apple Watches done
>>> this?  and if so, are you getting an alarm?
>>> thanks,
>>> Donna
>>> 
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