Hi George, First, thanks for your efforts on this. It was really nice of you to check into it.
the guy I spoke with yesterday--purely by happenstance--is a senior tech support advisor. I've got his direct email and phone, so am going to try following up with him first. But thanks for posting the AppleCare number, that'll be my next step. I've tried just about everything. Inside, outside, with phone, without phone, and no joy. I didn't even know there was supposed to be feedback at the halfway point. I don't think it's a hardware issue, because other than this, all sounds and haptic feedback work as expected. Which pretty much makes it a software issue. Do you know if the apple Care people you talked with were using VO when they did the test? I'm wondering if that's causing the problem. Anyway, Rick hit it on the head. It's not that I want to be hasty, especially with a new product. But if i have to decide within fourteen days, I'll err on the side of returning. I can always purchase another one later, but once my two weeks is gone, so is my option to return the device. Cheers, Donna > On Apr 30, 2015, at 11:24 AM, george b <gbma...@gmail.com> wrote: > > Rick and donna, > > I just got off the phone with apple care with the following. > > They did a test with a workout and with voice over running they set a time > duration of 5 minutes and got the following one half way through the time > they got a poke and a one tone audible and at the end of the workout they got > several tones and a couple of pokes. > > If you are having issues they said to call > > Applecare number 800-275-2273 > > At this time apple care is doing help issues with the apple watch and if you > call the accessability phone number they are just going to transfer your call > to the apple care number I posted above. > > HTH > > -----Original Message----- > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Rick Alfaro > Sent: Thursday, April 30, 2015 08:31 > To: macvisionaries@googlegroups.com > Subject: RE: alarm not sounding at end of work-out on apple Watch > > I get Donna's dilemma. The problem is that the return period is only 14 days > so waiting around for a possible solution that may or may not come probably > isn't advisable for something that's a deal breaker. I haven't received my > watch yet but when I do I'll be putting it through its paces and if it turns > out to be too buggy, it's going back within those 14 days. > > > > Best regards, > > Rick Alfaro > > -----Original Message----- > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Daniel Miller > Sent: Thursday, April 30, 2015 12:05 AM > To: macvisionaries@googlegroups.com > Subject: Re: alarm not sounding at end of work-out on apple Watch > > Hi Donna, keep in mind this is version 1.0 of the software. I'd give it a > little bit more time before you automatically write it off as a dealbreaker. > They may be working on a solution to the issue, if it in fact it's indeed a > bug. > > Sent from my iPhone > >> On Apr 29, 2015, at 7:45 PM, Donna Goodin <doniado...@me.com> wrote: >> >> Thanks, Doug. I'll be curious to hear what you find. I actually called >> Apple today. He seemed surprised, but I've tried it using different >> parameters--with phone, without phone, in-doors, outdoors-- and the results >> are the same. This might be a deal-breaker for me. If one of this device's >> primary functions is as a fitness device, the alarm to let you know you've >> reached your goal really needs to work. >> Cheers, >> Donna >>> On Apr 29, 2015, at 10:26 AM, Deb Lewis <deblewi...@gmail.com> wrote: >>> >>> I haven't done that yet. I'll try it though and report back. >>> >>>> On 4/29/15, Donna Goodin <doniado...@me.com> wrote: >>>> Hi all, >>>> >>>> when I do my work-out, I set a time as my goal. I'm noticing that when the >>>> time is up, there is no alarm. Have either of you with Apple Watches done >>>> this? and if so, are you getting an alarm? >>>> thanks, >>>> Donna >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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