P.S. Sorry, just saw that they were in fact running Voiceover. Cheers, Donna > On Apr 30, 2015, at 1:35 PM, Donna Goodin <[email protected]> wrote: > > Hi George, > > First, thanks for your efforts on this. It was really nice of you to check > into it. > > the guy I spoke with yesterday--purely by happenstance--is a senior tech > support advisor. I've got his direct email and phone, so am going to try > following up with him first. But thanks for posting the AppleCare number, > that'll be my next step. > > I've tried just about everything. Inside, outside, with phone, without > phone, and no joy. I didn't even know there was supposed to be feedback at > the halfway point. I don't think it's a hardware issue, because other than > this, all sounds and haptic feedback work as expected. Which pretty much > makes it a software issue. Do you know if the apple Care people you talked > with were using VO when they did the test? I'm wondering if that's causing > the problem. > > Anyway, Rick hit it on the head. It's not that I want to be hasty, > especially with a new product. But if i have to decide within fourteen days, > I'll err on the side of returning. I can always purchase another one later, > but once my two weeks is gone, so is my option to return the device. > Cheers, > Donna >> On Apr 30, 2015, at 11:24 AM, george b <[email protected]> wrote: >> >> Rick and donna, >> >> I just got off the phone with apple care with the following. >> >> They did a test with a workout and with voice over running they set a time >> duration of 5 minutes and got the following one half way through the time >> they got a poke and a one tone audible and at the end of the workout they >> got several tones and a couple of pokes. >> >> If you are having issues they said to call >> >> Applecare number 800-275-2273 >> >> At this time apple care is doing help issues with the apple watch and if you >> call the accessability phone number they are just going to transfer your >> call to the apple care number I posted above. >> >> HTH >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Rick Alfaro >> Sent: Thursday, April 30, 2015 08:31 >> To: [email protected] >> Subject: RE: alarm not sounding at end of work-out on apple Watch >> >> I get Donna's dilemma. The problem is that the return period is only 14 days >> so waiting around for a possible solution that may or may not come probably >> isn't advisable for something that's a deal breaker. I haven't received my >> watch yet but when I do I'll be putting it through its paces and if it turns >> out to be too buggy, it's going back within those 14 days. >> >> >> >> Best regards, >> >> Rick Alfaro >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Daniel Miller >> Sent: Thursday, April 30, 2015 12:05 AM >> To: [email protected] >> Subject: Re: alarm not sounding at end of work-out on apple Watch >> >> Hi Donna, keep in mind this is version 1.0 of the software. I'd give it a >> little bit more time before you automatically write it off as a dealbreaker. >> They may be working on a solution to the issue, if it in fact it's indeed a >> bug. >> >> Sent from my iPhone >> >>> On Apr 29, 2015, at 7:45 PM, Donna Goodin <[email protected]> wrote: >>> >>> Thanks, Doug. I'll be curious to hear what you find. I actually called >>> Apple today. He seemed surprised, but I've tried it using different >>> parameters--with phone, without phone, in-doors, outdoors-- and the results >>> are the same. This might be a deal-breaker for me. If one of this >>> device's primary functions is as a fitness device, the alarm to let you >>> know you've reached your goal really needs to work. >>> Cheers, >>> Donna >>>> On Apr 29, 2015, at 10:26 AM, Deb Lewis <[email protected]> wrote: >>>> >>>> I haven't done that yet. I'll try it though and report back. >>>> >>>>> On 4/29/15, Donna Goodin <[email protected]> wrote: >>>>> Hi all, >>>>> >>>>> when I do my work-out, I set a time as my goal. I'm noticing that when >>>>> the >>>>> time is up, there is no alarm. Have either of you with Apple Watches done >>>>> this? and if so, are you getting an alarm? >>>>> thanks, >>>>> Donna >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout.
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