Chris, When that representative told you to delete your entire iCloud music library, what you did was in fact hide the purchases. > On Jul 6, 2015, at 3:25 PM, Christopher-Mark Gilland <[email protected]> > wrote: > > So wonderful. Turns out Daniel was right. almost over 3/4 of my music has > been hidden. When I go in there and hit unhide all, it won't do it. > > There are over 3000 things in there. ITunes support is refusing to unhide > everything for me. They're telling me just to unhide things myself > individually. They won't even cooperate. They've done it for me in the past > when I hid about 300 hints on accident. > > There is a rep now who has me on hold via phone who's checking with a few > different departments to see what they can do. > > This is ridiculous though! I didn't even hide these things to start with, > and I don't know even how I accidentally could have! I've not even been in a > place in ITunes where I could! have done so accidentially. > > Frankly, Apple is rapidly losing my respect as far as ITunes Support goes. > > Chris. > > ----- Original Message ----- From: "Joe Quinn" <[email protected]> > To: <[email protected]> > Sent: Monday, July 06, 2015 3:13 PM > Subject: Re: My Profuse! apology to Donna and others > > > also, on a sort of related note, how do I, in itunes, see what type of music > I have, be it matched, uploaded, or apple music? All I see in my culumns > that's even remotely close to what I want, is whether it's local, or if I > have to download it. any ideas? > > Sent from my iPhone > >> On Jul 6, 2015, at 1:48 PM, Christopher-Mark Gilland <[email protected]> >> wrote: >> >> Yeah, I don't know why Apple nor myself could find the link before. Talk >> about a scare! >> >> Let me, as I said call them back, as it's not fair to them to demand >> compensation for a mistake I made. Not only that, but I feel I owe them a >> big apology. >> >> Chris. >> >> ----- Original Message ----- From: "christopher hallsworth" >> <[email protected]> >> To: "macvisionaries" <[email protected]> >> Sent: Monday, July 06, 2015 2:04 PM >> Subject: Re: My Profuse! apology to Donna and others >> >> >> Folks, >> I can see why you are hacked off, but I can confirm this is a false alarm. I >> just went into iTunes, selected the "iTunes Store" radio button, used the >> links menu, and, there it was, purchased! I clicked on that, and can see all >> I ever purchased, at least that is still available, from the iTunes Store. >> Chris >> >> >> Visit my groups: >> >> The Chat Zone >> [email protected] >> The Tech Zone >> [email protected] >> Apple Music >> [email protected] >> >> >> >> >> >>> On 6 Jul 2015, at 18:58, Donna Goodin <[email protected]> wrote: >>> >>> Hey Chris, >>> >>> No worries. there's still a lot of confusion around just what the impact >>> of Apple Music is going to be, which is why I was arguing in favor of >>> caution. I do want to own music that I like, I do not want that music to >>> have DRM protection. So, till I know for sure how Apple music will impact >>> my purchased music, I'm staying clear of it. I hope you're able to get >>> your stuff back. I don't think that Apple would deliberately take away >>> content that has been legitimately purchased, so I imagine that there's a >>> solution to your situation, though I have no idea what it would be. >>> Best, >>> Donna >>>> On Jul 6, 2015, at 11:54 AM, Christopher-Mark Gilland >>>> <[email protected]> wrote: >>>> >>>> Guys, >>>> >>>> I'm sending this mail totally in humilliation. I must say right now, I'm >>>> quite embarrassed. >>>> >>>> I see now what the whole hyfe was about owning your own music through >>>> ITunes. The truth be it, I totally misunderstood what you all were saying. >>>> >>>> I thought that what you all meant was going forward, any music which you >>>> purchased you couldn't own unless you literally bought it through the >>>> ITunes store. You can imagine why this had me going, yeah? So? If you >>>> like something enough after streaming it through Apple Music, then, buy >>>> it! If you don't like it that well, then don't. Plaine and simple. Well? >>>> It is simple, until we start talking about the music you bought before >>>> Itunes Music went into effect. I dono if this is what you all meant about >>>> not cancelling ITunes match, but actually, I didn't have Match to start >>>> with. I did! however, have somewhere in the neighborhood of over 1500 >>>> songs which I'd purchased over the years. So, one of those songs is no >>>> longer available on ITunes. Thank God I had the CD of it, and was able to >>>> just reimport it, but that's not the point. >>>> >>>> I went into the store, and tried after hitting command+shift+H to then >>>> find, both using the item chooser, as well as using the links list rotor >>>> with vo+U, to locate the purchased link. Lo and behold, it's not there! >>>> Like, I can't even get to my purchased movies, my purchased apps, my >>>> previously purchased Music, etc. Unless they moved it, and I'm not aware >>>> of it, I'm one effing pissed off little dude! I have literally probably >>>> over the years spent over 5 to 10 thousand dollars on music and other >>>> content. Suffice it to say, if they removed the ability for me to get >>>> that stuff back when needed, that! I don't! agree with! I see now why you >>>> all were so ticked off, if that's what you meant. I thought you just >>>> meant going forward you were ticked that you couldn't just have your music >>>> for free and own it. >>>> >>>> I could see Apple getting in a major! and did I mention, a major! lawsuit >>>> with this one, if my theory is correct that they actually indeed did! >>>> remove the purchased section. >>>> >>>> Chris. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout.
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