Right, I see that now. Now it's just a matter a why the unhide all button
is doing absolutely nothing when I hit vo+space on it! They even tried on
the back end doing it for me, and said it won't work for them either. So
now, I gotta wait while they figure out they're shit.
This really! is pissen me off!
Chris.
----- Original Message -----
From: "Daniel Miller" <[email protected]>
To: <[email protected]>
Sent: Monday, July 06, 2015 4:37 PM
Subject: Re: My Profuse! apology to Donna and others
Chris,
When that representative told you to delete your entire iCloud music
library, what you did was in fact hide the purchases.
On Jul 6, 2015, at 3:25 PM, Christopher-Mark Gilland
<[email protected]> wrote:
So wonderful. Turns out Daniel was right. almost over 3/4 of my music
has been hidden. When I go in there and hit unhide all, it won't do it.
There are over 3000 things in there. ITunes support is refusing to unhide
everything for me. They're telling me just to unhide things myself
individually. They won't even cooperate. They've done it for me in the
past when I hid about 300 hints on accident.
There is a rep now who has me on hold via phone who's checking with a few
different departments to see what they can do.
This is ridiculous though! I didn't even hide these things to start with,
and I don't know even how I accidentally could have! I've not even been
in a place in ITunes where I could! have done so accidentially.
Frankly, Apple is rapidly losing my respect as far as ITunes Support goes.
Chris.
----- Original Message ----- From: "Joe Quinn" <[email protected]>
To: <[email protected]>
Sent: Monday, July 06, 2015 3:13 PM
Subject: Re: My Profuse! apology to Donna and others
also, on a sort of related note, how do I, in itunes, see what type of
music I have, be it matched, uploaded, or apple music? All I see in my
culumns that's even remotely close to what I want, is whether it's local,
or if I have to download it. any ideas?
Sent from my iPhone
On Jul 6, 2015, at 1:48 PM, Christopher-Mark Gilland
<[email protected]> wrote:
Yeah, I don't know why Apple nor myself could find the link before. Talk
about a scare!
Let me, as I said call them back, as it's not fair to them to demand
compensation for a mistake I made. Not only that, but I feel I owe them
a big apology.
Chris.
----- Original Message ----- From: "christopher hallsworth"
<[email protected]>
To: "macvisionaries" <[email protected]>
Sent: Monday, July 06, 2015 2:04 PM
Subject: Re: My Profuse! apology to Donna and others
Folks,
I can see why you are hacked off, but I can confirm this is a false
alarm. I just went into iTunes, selected the "iTunes Store" radio button,
used the links menu, and, there it was, purchased! I clicked on that, and
can see all I ever purchased, at least that is still available, from the
iTunes Store.
Chris
Visit my groups:
The Chat Zone
[email protected]
The Tech Zone
[email protected]
Apple Music
[email protected]
On 6 Jul 2015, at 18:58, Donna Goodin <[email protected]> wrote:
Hey Chris,
No worries. there's still a lot of confusion around just what the
impact of Apple Music is going to be, which is why I was arguing in
favor of caution. I do want to own music that I like, I do not want
that music to have DRM protection. So, till I know for sure how Apple
music will impact my purchased music, I'm staying clear of it. I hope
you're able to get your stuff back. I don't think that Apple would
deliberately take away content that has been legitimately purchased, so
I imagine that there's a solution to your situation, though I have no
idea what it would be.
Best,
Donna
On Jul 6, 2015, at 11:54 AM, Christopher-Mark Gilland
<[email protected]> wrote:
Guys,
I'm sending this mail totally in humilliation. I must say right now,
I'm quite embarrassed.
I see now what the whole hyfe was about owning your own music through
ITunes. The truth be it, I totally misunderstood what you all were
saying.
I thought that what you all meant was going forward, any music which
you purchased you couldn't own unless you literally bought it through
the ITunes store. You can imagine why this had me going, yeah? So? If
you like something enough after streaming it through Apple Music, then,
buy it! If you don't like it that well, then don't. Plaine and
simple. Well? It is simple, until we start talking about the music you
bought before Itunes Music went into effect. I dono if this is what
you all meant about not cancelling ITunes match, but actually, I didn't
have Match to start with. I did! however, have somewhere in the
neighborhood of over 1500 songs which I'd purchased over the years.
So, one of those songs is no longer available on ITunes. Thank God I
had the CD of it, and was able to just reimport it, but that's not the
point.
I went into the store, and tried after hitting command+shift+H to then
find, both using the item chooser, as well as using the links list
rotor with vo+U, to locate the purchased link. Lo and behold, it's not
there! Like, I can't even get to my purchased movies, my purchased
apps, my previously purchased Music, etc. Unless they moved it, and
I'm not aware of it, I'm one effing pissed off little dude! I have
literally probably over the years spent over 5 to 10 thousand dollars
on music and other content. Suffice it to say, if they removed the
ability for me to get that stuff back when needed, that! I don't! agree
with! I see now why you all were so ticked off, if that's what you
meant. I thought you just meant going forward you were ticked that you
couldn't just have your music for free and own it.
I could see Apple getting in a major! and did I mention, a major!
lawsuit with this one, if my theory is correct that they actually
indeed did! remove the purchased section.
Chris.
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