Guys,

I just renewed my Learning Alley membership, as I've not been current now for 
quite some time, probably since 2011.  A lot seems to have changed since then.

I see that they have a mac version of the Learning alley Book Manager.  I know 
it's not necessary for downloading books, but if I want to play them on my mac, 
I'll need it, no doubt, being the books are incrypted.

After installing the book manager, and launching it, I get a message saying I 
need to go into System Preferences, and then tab down to the checkbox to enable 
access for assistive devices within Universal Access.  Well, obviously, there 
is no such thing in El Capitan as Universal Access.  Yeah, under System prefs, 
there is the accessibility payne, but even under there, none of the categories 
within the table give you the option to allow access to assistive devices.  I 
definitely do see 3 buttons in that message given by the Book Manager.  I have 
an option to continue anyway, to quit, or of corse, to open System Prefs, which 
does absolutely no good in this case.

If I elect to continue anyway, then I'm given to items on the  screen of which 
both just say unknown, and interacting with them does entirely nothing.  I 
can't even access About window to tell you all what version of the manager is 
running.  Again, I just get two unknowns.  I don't honestly even think the 
About window is even popping up, period.

Yes, this is the most recent version of the software.  It has to be, as I just 
downloaded it from the Learning Alley web site this morning.

Suffice it to say, if L A can't get their crap together more than this, I'm 
probably gonna cancel my membership.  When I called their support, they were 
incredibly unhelpful.  They told me they had no user guide for the mac client, 
which I later after looking myself found out wasn't true.  The pdf for the 
guide however is only images, with no text.  Therefore, I'd have to find a way 
to O C R the blasted thing.

When I called and asked to speak to someone who was in tech support that could 
help me with the mac side of things, they not only said they were doing away 
with the mac software eventually, but that they had no one on staff at all 
either in office or not who knew Voiceover, and for that mind, not only this, 
but they'd never even heard of Voiceover and didn't even know it existed.  
Finally, after some research, the lady I spoke with came back on the line and 
goes, OK, sir.  You're running OSX 10.5 Leopard, right?  I'm like, uh... Not? 
freaking, hardly!  Try El Capitan 10.11.2!  She's like, oh, I didn't realize 
they'd come out with something so much newer.

Needless to say, I'm not even slightly! impressed.

I'd be incredibly curious if anyone of you all have gotten the manager to work, 
and if not, then how the hell are you playing your books on the mac, or do you 
simply not.  Yeah, I have both my IPhone, and my Nexus 6, and both on the Apple 
side of things with Voiceover, as well as on the Android side with Talkback, 
things in both cases seem to work quite well, but it would be nice to not 
always have to rely on a mobile device just to listen to things.  Ya know?  
Yeah, I also do have my Bard Enhanced NLS player, but again, I might not always 
want to rely on that thing.

Suggestions, aside from the obvious of screaming at the top of my lungs?

Chris.

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