That's exactly what I did.
The guide mentions nothing though about El Capitan. The most recent OS it
references is Leopard. Go figure.
Chris.
Chris.
----- Original Message -----
From: "Karen Lewellen" <[email protected]>
To: <[email protected]>
Sent: Thursday, January 07, 2016 4:18 PM
Subject: Re: Question about Learning Alley L A Book Manager
why not send the pdf user guide here?
[email protected]
they can convert pdf files, even images into a number of other formats.
Karen
On Thu, 7 Jan 2016, Sharon Hooley wrote:
I guess it'll take a lot of people to call the attention to the techies
over there to keep up with all the devices blind users like to work with.
Sharon H.
On Jan 7, 2016, at 12:20 PM, Christopher-Mark Gilland
<[email protected]> wrote:
Guys,
I just renewed my Learning Alley membership, as I've not been current
now for quite some time, probably since 2011. A lot seems to have
changed since then.
I see that they have a mac version of the Learning alley Book Manager.
I know it's not necessary for downloading books, but if I want to play
them on my mac, I'll need it, no doubt, being the books are incrypted.
After installing the book manager, and launching it, I get a message
saying I need to go into System Preferences, and then tab down to the
checkbox to enable access for assistive devices within Universal Access.
Well, obviously, there is no such thing in El Capitan as Universal
Access. Yeah, under System prefs, there is the accessibility payne, but
even under there, none of the categories within the table give you the
option to allow access to assistive devices. I definitely do see 3
buttons in that message given by the Book Manager. I have an option to
continue anyway, to quit, or of corse, to open System Prefs, which does
absolutely no good in this case.
If I elect to continue anyway, then I'm given to items on the screen of
which both just say unknown, and interacting with them does entirely
nothing. I can't even access About window to tell you all what version
of the manager is running. Again, I just get two unknowns. I don't
honestly even think the About window is even popping up, period.
Yes, this is the most recent version of the software. It has to be, as
I just downloaded it from the Learning Alley web site this morning.
Suffice it to say, if L A can't get their crap together more than this,
I'm probably gonna cancel my membership. When I called their support,
they were incredibly unhelpful. They told me they had no user guide for
the mac client, which I later after looking myself found out wasn't
true. The pdf for the guide however is only images, with no text.
Therefore, I'd have to find a way to O C R the blasted thing.
When I called and asked to speak to someone who was in tech support that
could help me with the mac side of things, they not only said they were
doing away with the mac software eventually, but that they had no one on
staff at all either in office or not who knew Voiceover, and for that
mind, not only this, but they'd never even heard of Voiceover and didn't
even know it existed. Finally, after some research, the lady I spoke
with came back on the line and goes, OK, sir. You're running OSX 10.5
Leopard, right? I'm like, uh... Not? freaking, hardly! Try El Capitan
10.11.2! She's like, oh, I didn't realize they'd come out with
something so much newer.
Needless to say, I'm not even slightly! impressed.
I'd be incredibly curious if anyone of you all have gotten the manager
to work, and if not, then how the hell are you playing your books on the
mac, or do you simply not. Yeah, I have both my IPhone, and my Nexus 6,
and both on the Apple side of things with Voiceover, as well as on the
Android side with Talkback, things in both cases seem to work quite
well, but it would be nice to not always have to rely on a mobile device
just to listen to things. Ya know? Yeah, I also do have my Bard
Enhanced NLS player, but again, I might not always want to rely on that
thing.
Suggestions, aside from the obvious of screaming at the top of my lungs?
Chris.
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