Hey GS,

If you purchased 1Password through the iOS or Mac App Store and feel that the 
accessibility issues preclude you from using the app, you can request a refund 
from Apple. The easiest way to do this is through the receipt you received from 
the iTunes Store. I don’t have one in front of me but I believe you click on a 
“report a problem” link and that will begin the process.

Best,

Grant

> On Mar 12, 2016, at 4:23 PM, gs <[email protected]> wrote:
> 
> Well, we've been peppered with propaganda on this list about how wonderful 
> and absolutely perfect is 1Password until we go and spend the outrageous 
> funds to purchase it for multiple operating systems and determine that it 
> absolutely is not what some have declared. And then, we are told how 
> wonderfully responsive is the developer, only to find that the one feature it 
> is supposed to assist us with does not work and is not fixed with an update!
> 
> Quite pathetic if you ask me. Nobody did. But I have converted everything to 
> 1Password after all the evangelism and am quite unhappy at this point. What 
> should I do?
> 
> I do not have the time to liaise with the developer. As I said before, I 
> expect it to generally work.
> 
> 
> On Mar 10, 2016, at 9:36 PM, Sabahattin Gucukoglu <[email protected]> wrote:
> 
> I think it has something to do with the way VoiceOver handles cursor 
> movement.  It makes me very uncomfortable, because it will probably some day 
> lead to my ending up with corrupted passwords in the database when I type and 
> don’t check back, or fail to reverse correctly in my head, especially if 
> merely reversing the passwords is not sufficient to detect character 
> transpositions that sometimes happen with this bug.  Particularly bad when 
> you’re entering your existing passwords.
> 
> You can work around it, for now, by copy-pasting your secrets in.  And as has 
> been said, the Safari extension (and, incidentally, the iOS app) don’t have 
> this issue.
> 
> Why the sudden interest in password managers around here, anyway? :)
> 
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