Grrrrrrr. :)  Thanks for trying to help, George.
Cheers,
Donna
> On Mar 26, 2016, at 9:03 AM, Basioli George <[email protected]> wrote:
> 
> do it through iTunes then
>> On Mar 26, 2016, at 7:01 AM, Donna Goodin <[email protected]> wrote:
>> 
>> Nope, still no joy.
>> Donna
>>> On Mar 26, 2016, at 8:44 AM, Basioli George <[email protected]> wrote:
>>> 
>>> do a hard reset of the device by holding down the power button for about 10 
>>> seconds and letting up and wait for it to start again 
>>>> On Mar 26, 2016, at 6:42 AM, Donna Goodin <[email protected]> wrote:
>>>> 
>>>> Did that.  Didn't help.
>>>> Cheers,
>>>> Donna
>>>>> On Mar 26, 2016, at 8:36 AM, Basioli George <[email protected]> wrote:
>>>>> 
>>>>> plug it into power and try
>>>>>> On Mar 26, 2016, at 5:57 AM, Donna Goodin <[email protected]> wrote:
>>>>>> 
>>>>>> Hi all,
>>>>>> 
>>>>>> I'm having an odd problem trying to update my fifth gen iPod.  I've 
>>>>>> tried several times, and each time I get an error message that the 
>>>>>> update cannot be verified because I am not connected to the internet.  I 
>>>>>> am, in fact, connected to the internet, I can update other apps in the 
>>>>>> app store, and load pages in Safari.  Anyone know what might be causing 
>>>>>> this or what I can do?
>>>>>> TIA,
>>>>>> Donna
>>>>>> 
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