Have seen messages elsewhere stating that Apple found a problem with 9.3 causing issues with some iPhone models and pulled it. May be affecting iPads too though my iPad mini 2 updated fine. Give it a few days or call them.

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On 3/26/2016 11:12 AM, Donna Goodin wrote:
Well, this just gets weirder and weirder.  I've got my iPod connected to 
iTunes, and pressed Check for update, and iTunes tells me that the current 
version 9.2 is up to date.  Now I really don't know what to do.
Cheers,
Donna
On Mar 26, 2016, at 9:34 AM, Basioli George <[email protected]> wrote:

well sometimes your device get’s correptted and it needs to be done in iTunes.

are you connectted to iCloud on your iTouch?

if so besure backup is turned on and then exit out of settings and on your home 
screen plug in your device, and lock the device and let it do a backup of it 
and then try
On Mar 26, 2016, at 7:04 AM, Donna Goodin <[email protected]> wrote:

Grrrrrrr. :)  Thanks for trying to help, George.
Cheers,
Donna
On Mar 26, 2016, at 9:03 AM, Basioli George <[email protected]> wrote:

do it through iTunes then
On Mar 26, 2016, at 7:01 AM, Donna Goodin <[email protected]> wrote:

Nope, still no joy.
Donna
On Mar 26, 2016, at 8:44 AM, Basioli George <[email protected]> wrote:

do a hard reset of the device by holding down the power button for about 10 
seconds and letting up and wait for it to start again
On Mar 26, 2016, at 6:42 AM, Donna Goodin <[email protected]> wrote:

Did that.  Didn't help.
Cheers,
Donna
On Mar 26, 2016, at 8:36 AM, Basioli George <[email protected]> wrote:

plug it into power and try
On Mar 26, 2016, at 5:57 AM, Donna Goodin <[email protected]> wrote:

Hi all,

I'm having an odd problem trying to update my fifth gen iPod.  I've tried 
several times, and each time I get an error message that the update cannot be 
verified because I am not connected to the internet.  I am, in fact, connected 
to the internet, I can update other apps in the app store, and load pages in 
Safari.  Anyone know what might be causing this or what I can do?
TIA,
Donna

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